This is a company no one needs to deal with He was asked to diagnose a leak in my gas fireplace flue After first charging $for a "review" of the fireplaces in my home, he concludes that the storm collar is causing the leak into my firebox He charges me $for this and, after several weeks, I note that the water is continuing to leak I call him out again and he decides that, now, the cap should be replacedI called again after hearing the water dripping and he now decides that he had advised me at the first meeting that the cap needed replacement This is a blatant untruth and the invoices don't support that he so advised me of thisAny reputable business would have so noted this on any invoice for work performedWhen I so advised him of this, his only reply was to hang up the phoneIf he had, at any time, advised me initially of the need to replace the cap, I would have done so and not even bothered with the collar as it wasn't the cause as I have, unfortunately, came to discoverThis company doesn't have the expertise to properly diagnose a prob lem even though the owner touts his years of experienceStay away!
This is a company no one needs to deal with He was asked to diagnose a leak in my gas fireplace flue After first charging $for a "review" of the fireplaces in my home, he concludes that the storm collar is causing the leak into my firebox He charges me $for this and, after several weeks, I note that the water is continuing to leak I call him out again and he decides that, now, the cap should be replacedI called again after hearing the water dripping and he now decides that he had advised me at the first meeting that the cap needed replacement This is a blatant untruth and the invoices don't support that he so advised me of thisAny reputable business would have so noted this on any invoice for work performedWhen I so advised him of this, his only reply was to hang up the phoneIf he had, at any time, advised me initially of the need to replace the cap, I would have done so and not even bothered with the collar as it wasn't the cause as I have, unfortunately, came to discoverThis company doesn't have the expertise to properly diagnose a prob lem even though the owner touts his years of experienceStay away!