I had called for a price quote on a job and was told that since I was close by it would be a simple processI gave my name and phone number for followupA week later I called back because I hadn't heard from anybody and questioned why I had not heard backThey said someone called and I asked when but they could not provide me a responseI asked if they left a message and they said noUltimately the guy rattled off a price, essentially a standard price he could give without giving an actual quote despite my inquiry a week earlier where they said someone would need to come and take measurements of the work area My questions: did they need to come take measurements or not? And what sort of business only calls once (allegedly, even though I don't have a record of the call and they can't tell me when they actually called) and doesn't leave a message? Or at best, call back a second time if there was no answer? I would not do business with them since their communication skills are lacking just for a simple quote on a job
I had called for a price quote on a job and was told that since I was close by it would be a simple process. I gave my name and phone number for followup. A week later I called back because I hadn't heard from anybody and questioned why I had not heard back. They said someone called and I asked when but they could not provide me a response. I asked if they left a message and they said no. Ultimately the guy rattled off a price, essentially a standard price he could give without giving an actual quote despite my inquiry a week earlier where they said someone would need to come and take measurements of the work area.
My questions: did they need to come take measurements or not? And what sort of business only calls once (allegedly, even though I don't have a record of the call and they can't tell me when they actually called) and doesn't leave a message? Or at best, call back a second time if there was no answer?
I would not do business with them since their communication skills are lacking just for a simple quote on a job.
I had called for a price quote on a job and was told that since I was close by it would be a simple processI gave my name and phone number for followupA week later I called back because I hadn't heard from anybody and questioned why I had not heard backThey said someone called and I asked when but they could not provide me a responseI asked if they left a message and they said noUltimately the guy rattled off a price, essentially a standard price he could give without giving an actual quote despite my inquiry a week earlier where they said someone would need to come and take measurements of the work area My questions: did they need to come take measurements or not? And what sort of business only calls once (allegedly, even though I don't have a record of the call and they can't tell me when they actually called) and doesn't leave a message? Or at best, call back a second time if there was no answer? I would not do business with them since their communication skills are lacking just for a simple quote on a job
I had called for a price quote on a job and was told that since I was close by it would be a simple process. I gave my name and phone number for followup. A week later I called back because I hadn't heard from anybody and questioned why I had not heard back. They said someone called and I asked when but they could not provide me a response. I asked if they left a message and they said no. Ultimately the guy rattled off a price, essentially a standard price he could give without giving an actual quote despite my inquiry a week earlier where they said someone would need to come and take measurements of the work area.
My questions: did they need to come take measurements or not? And what sort of business only calls once (allegedly, even though I don't have a record of the call and they can't tell me when they actually called) and doesn't leave a message? Or at best, call back a second time if there was no answer?
I would not do business with them since their communication skills are lacking just for a simple quote on a job.