Guardian Products Incorporated

Ashley furniture sold us a dining room set. To protect our investment, we purchased a service plan from Guardian Protection Products, Inc. Shortly after our delivery, a chair arm broke. After reporting back to Ashley Furniture and Guardian Protection, it has been one delay or administrative delay tactic after another. Examples include texting pictures, to needing more documentation, and adding new demands each time we talk. 2 months later it is under review even though they both have our money and all documentation the first day of report. This runaround is bordering on fraud.

Ashley furniture sold us a dining room set. To protect our investment, we purchased a service plan from Guardian Protection Products, Inc. Shortly after our delivery, a chair arm broke. After reporting back to Ashley Furniture and Guardian Protection, it has been one delay or administrative delay tactic after another. Examples include texting pictures, to needing more documentation, and adding new demands each time we talk. 2 months later it is under review even though they both have our money and all documentation the first day of report. This runaround is bordering on fraud.