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Gudino Construction

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Gudino Construction Reviews (1)

I PAID THIS COMPANY TO REPAIR LEAKS IN MY ROOF, REGULAR ROOF AND PATIO ROOF. COMPANY CAME OUT SEVERAL TIMES TO FIX PATIO LEAKS WHICH BEGAN WITH 2 LEAKS BUT BECAUSE THEY PUT SCREWS THROUGH THE METAL, I ENDED UP WITH 4 LEAKS. EVENTUALLY, THEY JUST STOPPED ANSWERING AND NEVER CAME BACK!Desired SettlementPAY THE COMPANY THAT WILL FIX THE LEAKS.Business Response Mrs. [redacted] called to repair some roof leaks in her property. I went to take a look and repaired the damages. She had her roof replaced by a different company. They did a poorly job with the roof that I did what I could. They used some screws and not sealing them. I sealed them and repaired the leaks. She called again and she had some leaks. First, I can't guarantee on worked done by a different roofing company. I could not guarantee the labor done by someone else that was not me. I did the repairs but she wanted me to do the entire roof at the time. I did sealed all the screws in the roof. I went and took a look again. The roof was not leaking. The porch is a screen porch the water coming in was from vent water. Rain water from outside that with the wind was bringing in thru the screen in. When you have screen porch and it rains it vents. It is water coming from the screen and not the roof. I make sure there was no water coming from the screws and they were sealed to prevent the leaks from the roof. She was not understanding. She wants me to pay to fix the leaks if there is no leaks. Also, the roof job was not very well done and it was not done by me or my business. I let her know she should had call the company who installed the roof to find out if they offer labor guarantee/warranty. If so they should repaired it with no charge. she decided not to do so. I helped by repairing the leaks and I did. My business is in business for 16 years and my experience gives me the knowledge to know what am doing. Please let me know if I could further assist with this matter. Sincerely,Tomas G[redacted]OwnerConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)OMG! WHAT A STORY! THIS IS UNBELIEVABLE THAT HE WROTE THIS RESPONSE.HE USED SCREWS THAT ARE TO LONG. THE SCREWS HE USED CAME THROUGH THE ROOF OF MY PATIO-HE DID THAT! I9 NEVER HAD SCREWS POKING THROUGH THE PATIO ROOF THAT COULD BE SEEN UNTIL HIS WORKER DID IT! YES, THE OTHER COMPANY THAT DID MY ROOF DID INDEED DO A JOB THAT WAS NOT GOOD. THE PATIO ROOF WAS LEAKING WHEN I CALLED SEVERAL TIMES. WHY WOULD I KEEP HIM COMING IF THERE WERE NO ISSUES? I KNOW THE DIFFERENCE IN WATER COMING THROUGH THE SCREEN AND WATER COMING THROUGH SCREWS! HOW INSULTING IT IS FOR HIM TO SUGGEST SUCH A THING!I HAVE HAD THIS SCREENED IN PATIO FOR ALMOST 20 YEARS! I NEVER ASKED HIM TO DO ANY ENTIRE ROOF! Final Business Response

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Description: Home Improvements

Address: 2688 Church St, West Memphis, Arkansas, United States, 72301-3654

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