Guerrero Auto Repair Reviews (2)
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Guerrero Auto Repair Rating
Address: 3890 Lawrenceville Hwy, Tucker, Georgia, United States, 30084-4516
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We have contracted *** ***, the manager of our Gautier location He did improperly process the payment on *** ***'s Rental Agreement #*** for $ We regularly process credit and debit card payments on customers' accounts for their convenience--with their written
authorization In this case Mr*** failed to confirm that he had her authorization form on file, which is totally against company policies We will reverse this payment immediately Mr*** has been counseled verbally, he will have a written counseling and warning placed in his personnel file, and he has been informed that if any more such action occurs it will cost him his job.Please see that on the Ms***'s Payment History attached, the August 28, payment of $was credited directly to Ms***'s accountWhen we reverse the payment, Ms***'s account will be late four weeks Due to our employee's error we will be happy to move her due date to Sept5, 2015.This was our error, and we, at Baber's, are working hard to correct all quickly.*** ***CEO, Baber's, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]