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Guilford Water Authority

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Review: We were told if we did not pay $579.00 they would turn our water off. We tried to have them set up a payment plan and they would not. My husband just got out of the hospital because he had a stroke. We needed the money to fix our car so he could go back to work. We also need water. We also have a large amount of health bills because of his stroke and I have Multiple Sclerosis. We were going to pay the bill we just needed a payment plan. We figured a way to get the money but when we went to pay it we also were told we had to pay a convenience fee based on the percentage which was $14.21. We apparently had a water leak and we fixed it as soon as we got the large water bill. We had to get a loan to get the problem fixed. And the people wouldn't fix it over Thanksgiving.Desired Settlement: We would like a payment plan for the bill and the $14.21 back.

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Description: Water Companies - Utility

Address: 115 Spring Valley Road, Chambersburg, Pennsylvania, United States, 17202

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