Gulf Coast Management Group LLC

This is, unfortunately, the very first time I'm writing a bad review on the internet
1) If you look into the first room to the left in their office, you will see piles of folders on the floor! So, how do they keep from losing paperwork? That's simple! They don'tThey lost my paperwork and it's been tough proving to them that I did turn it inThey lost it! So, save everythingEvery email, every text message, every maintenance documentRequest a copy and save it all! This sounds overly-cautious and paranoid, but they will try to charge you for everything when you move out and if you haven't saved everything, you will have a tough time fighting it!
2) Take photos of everything (light fixtures, windows, carpet, walls, bath tubs) right when you move in, and try to get those same camera angles and take photos right when you move out! Don't alter the photos at all, just move them to your hard driveThe EXIF data will show the original date the photo was taken and they can't argue with that
3) Be super detailed on your moinspectionIf there's little pin-holes in the wall, if the sliding glass door sticks, if there are no curtain rods, if the carpet looks old, etcYou should attach paper to it, listing all of the things clearly, instead of trying to fit it in the tiny spaces they give youAnd make them sign a copy showing they received it!
4) Make a note of everything they tell you, even if it doesn't seem to matterIf they marketed the place has "new flooring in the main area of the house," then that means the flooring in the bedrooms is probably old and that the flooring in the main area was really bad, or else nobody would have paid to put new flooring downSo, make a note of that!
5) Don't expect Amy to talk to you, everHer phone rang while I was in her office and she exclaimed at the receiver, "No matter how many times you call, I'm not picking up," quite amused with herself If you really need to talk to Amy, then go sit in her officeShe'll have a hard time ignoring you thenAlternatively, you can call the office number and ask to speak with Amy about a property you found onlineShe'll be so eager to talk to youLifehacks! Literally, I asked Amy for a call more than times this weekHer last email to me ended: "This email has all of the necessary information needed; therefore there is no reason for a phone call." Never mind the poor sentence structure; this was rude!
6) Maintenance issues are hard to get fixed, because I think they only have one person coordinating maintenance for all the properties they managePoor guyHe's really hard to get a hold of, himself
7) Amy's assistant Lisa is actually pretty awesomeToo bad Amy's not her assistant insteadHer going out of her way to follwith me today was greatly appreciated! Megan's also good! She's an actual humanShe showed empathy and all!
8) Avoid the cleaning fee on the lease! Your unit will probably not be clean when you move inSo many others have said this in their reviews and I wish I listened to them! The WORST that happens is they put a claim on your deposit for $because you didn't clean well enoughIf you have sufficient pictures from the day you moved out, you can easily fight that, too!
9) And my last bit of advice: when you move out and they charge you for a ton of things fight them if you don't agree! Since you're following my advice, you have a paper trail and photos of everything that happened! You can confidently list everything out for them and prove that you're competent enough to win this fight!
I'm not saying don't rent from themWhat I'm saying is to be diligent and keep records of everything with them, so you can get yourself out of having to pay for invalid charges along the way!
I waited until I received word that I am getting my deposit back (yay) before posting thisThis company needs to learn how to communicate as human beings! And they need to hire a temp to organize their files right away!