Excellent staff
Great communicationThey answered all my questions prior to attending the classI thought the upgrade offer was well worth the investment The instructor covered all legal aspects of owning and carrying a firearm as well as how to handle and improve your position in a dangerous situation
If their customer service department could get any worse, it'd be a miracleI purchased a subscription from them on Monday, have been trying to get in contact with their CS deptsince then...literally received NO communicationJust called again and they were SO unhelpfulI have been charged twice (I was sent two email confirmations and it posted twice on my bank) but they still are saying it's not showing up in their system (how is that my fault?)Eric, the CS supervisor, was no help and wouldn't speak to me when I called with another questions Will NEVER do business with them againDon't usually give bad reviews, but I work hard for my money and I get upset when a business tries to steal it
Excellent staff
Great communicationThey answered all my questions prior to attending the classI thought the upgrade offer was well worth the investment The instructor covered all legal aspects of owning and carrying a firearm as well as how to handle and improve your position in a dangerous situation
If their customer service department could get any worse, it'd be a miracleI purchased a subscription from them on Monday, have been trying to get in contact with their CS deptsince then...literally received NO communicationJust called again and they were SO unhelpfulI have been charged twice (I was sent two email confirmations and it posted twice on my bank) but they still are saying it's not showing up in their system (how is that my fault?)Eric, the CS supervisor, was no help and wouldn't speak to me when I called with another questions Will NEVER do business with them againDon't usually give bad reviews, but I work hard for my money and I get upset when a business tries to steal it