GUNS 'N BUNS FITNESS

Complaint: [redacted]
I am rejecting this response because:
I have gone back to Austin Voltech now 3 times about the AC and they've told me they tested my Volvo XC90 and it was cooling fine. When your mechanic says my AC is as good as it gets, no matter how unacceptable the cooling is, what was I to do but take his word for it!  He was dismissive and condescending and intimidating to me personally.  That is why my husband was sent in this last time because I thought Dave would treat him better.  What I don't understand is how he managed to convince my husband that everything was fine even though though blower problem he blamed didn't occur when my husband observed it in the garage there.  We had our car checked out this summer by another mechanic who performed intensive tests confirmed that the new compressor we had installed at Austin voltech was in fact faulty and insufficient in its cooling and reached a low temperature of 56 front and 60 auxiliary.  This seems even unbelievable to me considering how hot it gets with kids in the car crying cause its too hot!  I believe this was a bad installation and or part from the beginning, and regret not getting a second or even third opinion during the warranty period.  I trusted Voltech once but now believe they don't back up their work.Furthermore, I never got a message saying he would replace the compressor at no charge if I'd change my Yelp review!!!!!!  Why on earth would I have not taken advantage of the occasion to fix the original problem, a broken AC that I wasted $1,500.00 to replace?  I also don't know what he's talking about when he says I didn't say anything the other time I went in, unless I had already given up on the problem or it was winter and I wasn't thinking about a broken air conditioner.  He told me black cars in Texas have problems cooling?  Really?  I feel like a fool and a sucker for taking his sorry excuse.  So upset by this whole thing!  I want an air conditioner that works.  I can't afford to do this all over again!
Regards,
[redacted]

[redacted] Did Have A A/C Compressor At Austin Vol-Tech Services Inc. At [redacted] On 06/15/2015   My Company Is DSR Ventures DBA Austin Vol-Tech  At 1707 Bench Mark Drive  A Completely Different Company  I Did Work For The Previous Company & Purchased An...

Assumed Name Certificate To Operate Under Austin Vol-Tech Once Austin Vol-Tech Services Closed Their Location At [redacted] & Relocated To Their New Location At [redacted] Texas 78660. But As Far As Her Comment About Not Getting Into A Pissing Match With Her,i  Said I Would Not Get Into A Pissing Match With What Another Shop Told Her Over The Phone. We Made Her An Appointment Any Way ,Her Husband Brought The Car In,We Hooked Up The A/C Machine & Showed Him The Pressures The Compressor Was Making 210 psi High Side  32 psi Low Side (Perfect Pressures) It Was Cooling 48 Degrees Out The Center Vent  As Far As The Fan Issue It Was Not The Inside Blower Motor We Said Was Intermittant It Is The Condenser Cooling Fan That We Saw Not Working And Has Code ECM-P069100 (Cooling Fan Control Circuit Low)  When Her Husband Tim Left That Day We Thought He Was Satisfied The Compressor Was Working & The Car Was Cooling Fine (He Came In 08/23/2017) Also She Came In To Auistin Vol-Tech Services Inc. During The Part Warranty Period In 2016 And Did Not Complain About The A/C Cooling Issue. She Also Failed To Mention That After Reading A Horrible Review On YELP That I called hER aND lEFT a Message On Her Answering Machine That If She Retracted Her YELP Review We Would Replace The Compressor No Charge Even Thought We Are Not Responsible For The Warranty.