Gus Wells Paving

Revdex.com case # ***
"">To whom it may concern,We apologize for any inconvenience that we have caused Mrs***, we have not personally ignored her phone calls or not wanted to fix the area that needs repair. We get a lot of calls this time of year and we are sorry that she feels this has happened to her. We will be contacting Mrs*** right away and get this resolved at her earliest convenience. Again we apologize and we will do our best to have her back a satisfied customer. Thank you very much and if you have any questions feel free to contact us at *** which is a cell phone number going to Cathy W*** and she will help you anyway she can.Thanks,Gus W*** ***Gus Wells Paving

Revdex.com case # ***To whom it may concern,We apologize for any inconvenience that we have caused Mrs***, we have not personally ignored her phone calls or not wanted to fix the area that needs repair. We get a lot of calls this time of year and we are sorry that she feels this has happened
to her. We will be contacting Mrs*** right away and get this resolved at her earliest convenience. Again we apologize and we will do our best to have her back a satisfied customer. Thank you very much and if you have any questions feel free to contact us at *** which is a cell phone number going to Cathy W*** and she will help you anyway she can.Thanks,Gus W*** ***Gus Wells Paving

March 18, 2015, Gus Wells Paving installed an asphalt driveway for us His equipment to put down the asphalt was broken and had to be pulled by a truck which left ridges in our driveway and not rolled out properly On April 11, 2015, we noticed vegetation growth coming up through the asphalt bringing up the asphalt with it My husband who watched them putting down that section said they did not spray weed killer under that sectionAfter spending $5,800, they were suppose to come back to seal a part of our driveway and numerous phone calls to them were never returned I telephoned the office on April No return phone call Do not use this paving company

Review: I hired this company to pave my driveway 1 year ago. They offered a 1 year warranty on product and I first began notifying them 2 months ago that I have a hole in my driveway that needs repair. They have been giving me times they would come out and look at it and did not show up. They also have been ignoring my phone calls and returned a certified letter. They have lied multiple times to me and have yet to fix the product. I paid 5000.00 for this service and they have not fulfilled there promisesDesired Settlement: I want this area fixed and or money returned that would get it fixed by another company

Business

Response:

Revdex.com case # [redacted]To whom it may concern,We apologize for any inconvenience that we have caused Mrs. [redacted], we have not personally ignored her phone calls or not wanted to fix the area that needs repair. We get a lot of calls this time of year and we are sorry that she feels this has happened to her. We will be contacting Mrs. [redacted] right away and get this resolved at her earliest convenience. Again we apologize and we will do our best to have her back a satisfied customer. Thank you very much and if you have any questions feel free to contact us at [redacted] which is a cell phone number going to Cathy W[redacted] and she will help you anyway she can.Thanks,Gus W[redacted]Gus Wells Paving

March 18, 2015, Gus Wells Paving installed an asphalt driveway for us. His equipment to put down the asphalt was broken and had to be pulled by a truck which left ridges in our driveway and not rolled out properly. On April 11, 2015, we noticed vegetation growth coming up through the asphalt bringing up the asphalt with it. My husband who watched them putting down that section said they did not spray weed killer under that section. After spending $5,800, they were suppose to come back to seal a part of our driveway and numerous phone calls to them were never returned. I telephoned the office on April 11. No return phone call. Do not use this paving company.