I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There is no offer of resolution in Mr Gettiers comments. 1. I am not a nurse and have never claimed to be. As their client the don't even know what I do2 I do have 3 homes because I was unable to sell my first home when I moved to [redacted]. It sat empty with me paying 2 mortgages I lived paycheck to paycheck.3. I can do math but large legal documents are not easy to read and when you are rushed and you are assured by your realtor that the buyer would pay "all the closing costs" you tend to trust the 'expert'. Especially since they are supposed to help and represent my best interest.3. when we discussed funds $17000 was not mentioned as per my recollection. 4 I cannot get a loan for $14000 or even $10,000. I am unable to obtain the money they require for closing. At time of this writing I am juggling finances and paying some bills late to make ends meet. 5. They do not deny that on repeated occasions I specifically told them I had no funds. I told [redacted] multiple times. Damon sent contract for rental as a result. Reading that contract it that was extremely complicated and gave them a lot of authority to represent me and hire people to do repairs and charge me without contacting me under a certain amount. I did not feel comfortable and declined. I repeated myself several times before renewing their contract to sell my home that I had "no money"Next week I will have to return funds for a loan I was able to obtain to try and close (in good faith)because I can't pay it and the mortgage on the house.I am in process of retrieving documents they sent me.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There is no offer of resolution in Mr Gettiers comments. 1. I am not a nurse and have never claimed to be. As their client the don't even know what I do2 I do have 3 homes because I was unable to sell my first home when I moved to [redacted]. It sat empty with me paying 2 mortgages I lived paycheck to paycheck.3. I can do math but large legal documents are not easy to read and when you are rushed and you are assured by your realtor that the buyer would pay "all the closing costs" you tend to trust the 'expert'. Especially since they are supposed to help and represent my best interest.3. when we discussed funds $17000 was not mentioned as per my recollection. 4 I cannot get a loan for $14000 or even $10,000. I am unable to obtain the money they require for closing. At time of this writing I am juggling finances and paying some bills late to make ends meet. 5. They do not deny that on repeated occasions I specifically told them I had no funds. I told [redacted] multiple times. Damon sent contract for rental as a result. Reading that contract it that was extremely complicated and gave them a lot of authority to represent me and hire people to do repairs and charge me without contacting me under a certain amount. I did not feel comfortable and declined. I repeated myself several times before renewing their contract to sell my home that I had "no money"Next week I will have to return funds for a loan I was able to obtain to try and close (in good faith)because I can't pay it and the mortgage on the house.I am in process of retrieving documents they sent me.
Regards,
[redacted]