I recently purchased a mattress and box spring from Gusrafson's. I was drawn to them because of their proximity to my home, and their TV commercial, which says, "Buy your mattress today; sleep on it tonight!"
When I bought my mattress there, I waited 3 DAYS to get it! In addition, I had to wait 3 WEEKS for the box spring!! The salesman, Ryan, didn't even mention that there were 2 different heights of box springs (I found out I liked the lower, non-standard size). I found that when I was in the store a few days after my original visit: I overheard a different salesman telling another customer about the different sizes, AND showing them to that customer!
I recently purchased a mattress and box spring from Gusrafson's. I was drawn to them because of their proximity to my home, and their TV commercial, which says, "Buy your mattress today; sleep on it tonight!"
When I bought my mattress there, I waited 3 DAYS to get it! In addition, I had to wait 3 WEEKS for the box spring!! The salesman, Ryan, didn't even mention that there were 2 different heights of box springs (I found out I liked the lower, non-standard size). I found that when I was in the store a few days after my original visit: I overheard a different salesman telling another customer about the different sizes, AND showing them to that customer!