Gutter Helmet of East Tennessee, Inc.

I dropped my Honda HR-V off at the collision center on Tuesday February 20, at 5:pmThey were to fix the left passenger side area about the wheel wellThat was due to an accidentWhen I dropped it off I asked if they could take a look at the chip on the driver's door that was caused possibly by a rockThey quoted me, but I decided to have them just touch up the chipMy husband and I picked up the car on Monday February 26, at 4:pmWe were to only pay our $deductible and Geico was paying the restThey charged our card $They then asked if we could pay with another card and we could notWe told them that we will pay them when our money comes back into the account and they agreed to thatHowever, when my husband looked at the car, he noticed that the chip was still thereI called them and talked to *** and was told it was touched up with "water-based paint." She proceeded to tell me that it washed off when they washed the car which they shouldn't

I TURNED MY HONDA CIVIC IN ON JUNE 30, AND I AM NOW GETTING LETTERS THAT I NEVER MADE PAYMENTS ON THAT CARTHEY WERE TO MAKE PYMTS
RETURN DATE IS 6/30/THEY WERE TO MAKE LAST SIX PAYMENTS THEY ONLY MADE FIVE I JUST LEARNED *** AND *** AT FORT PIERCE HONDA SAID THEY WOULD TAKE CARE OF THIS ON MONDAY 9/25/AND TO THIS DATE HAVE NOT I HAVE SPOKE TO FINANCE AND TO HONDA IN FT PIERCE NUMEROUS TIMES AND IT IS STILL NOT RESOLVED AND THEY WONT GIVE ME NUMBERS TO CORPORATE THIS IS EFFECTING MY CREDIT