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GVA Property Management

9601 Amberglen Blvd, Austin, Texas, United States, 78729-1104

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GVA Property Management Reviews (%countItem)

• Jan 07, 2024

Vista De Palmas Edinburg
This company manages Vista De Palmas in Edinburg and the living conditions are horrible. After numerous attempts for repair and remedy, things have only gotten worse. The pictures say it all. I've only been living here since 11/16/2023 and I'm already moving out.
Vista De Palmas Edinburg
Vista De Palmas Edinburg
Vista De Palmas Edinburg
Vista De Palmas Edinburg
Vista De Palmas Edinburg
Vista De Palmas Edinburg

Terrible company
My.lease was 15 month lease because they didn't have 12 month lease slots available at that time (I've never heard of that). They allowed me to have a note in my lease saying I could break my lease at 12 months with no fees as long as I provided a written 30 day notice. Well I decided to stay the 18 months because of covid etc and I was switching jobs. They charged me $169 a day from the 12 month point to the 15month point. My lease clearly said it ended June 2021 but they charged my from April. I went to court and we never went before a judge their lawyer told me to just return the key and leave a forwarding address. So I did I had already vacated prior to court. They added $21,000 to my credit in December 2021 and even if I lived there for 3 years it wouldnt equal to that, there was no damage I had the apartment cleaned and everything!

NO NOISE RULE ENFORCEMENT
Guys staying here in units paid for by their company while working in area take over pool/grill area, often up to 20 guys and they are loud, obnoxious, cussing rude drunks. Brought to management's attention yet it continues. Cussing, X rated conversations, loud music, peeing, puking, breaking beer bottles, gate slamming and can hear them partying all over the entire complex often until after midnight. No staff on premises after 5 or 6 PM to enforce noise rules or glass in pool area. Can't use grills because these guys take over entire area and never leave.
NO NOISE RULE ENFORCEMENT
NO NOISE RULE ENFORCEMENT
NO NOISE RULE ENFORCEMENT

+1

Hold up... Is this about The Oaks of North Dallas? And is the group of men you mention Venezuelan that work for ... oh, pardon me, subcontracted by a contractor hired by the apartments to paint or otherwise do whatever work the management requests? And were they provided an apartment near the pool, like #711 maybe... as part of the contractual payment/obligation? Do they keep you up for 50 nights straight of sleep deprivation and rob you and every other family of their summer while the apartment is a revolving door of refugees, and when not all 19 of them can comfortably fit in the apartment, they turn the sidewalk in front of you apartment into a homeless encampment as they take shifts of who can sleep while the others drink? Does the manager never seem to resolve this issue while they allow the paying residents to suffer? Because I'm on a mission to Erin Brockovich this group. If you see this, no matter what complex or what city... PLEASE search #gvaproperties and #theoaksofnorthdallas on social media... the old one where you can write long posts... my posts begin in July 2022. Please reach out to me. Anyone with GVA Property complaints. I'm trying to build a case and possibly look into what it would take to file a class action lawsuit if enough people set up. Either way, I've uncovered a LOT by getting several government agencies involved and substantiated complaints. But you just told a big part of my story.

The Keep Vital Information from their residents
I have been charged a significantly lower amount for rent for the past 2 months. This month, the 2nd month with a lower charge, they decided to inform me that I had to pay an extra $433 with no explanation. I had to call my leasing office directly to find out that they had been keeping out the cost for water for the past 2 months. There was no letter or email sent informing the residents. There is also no way to view the entirety of the bill on the website. After calling the office, I still received no explanation as to why this was done. I live with my sister in an apartment. The amount we get charged for water is about the same as a family of five.

I have had an issue with my neighbor playing loud music all night and the apartment office and company knows. THEY HAVE DONE NOTHING TO RESOLVE THIS ISSUE. They care NOTHING about their residents. There is no way I will ever renew my lease.

+2

This is the worst property management on the face of the earth. They are doing the least amount of any caring for their employees and their residents for the spread of COVID-19. Employees couldn’t wear masks at the beginning of the pandemic and then as things started heating up, masks had to be blue or black?! When other employees came back positive no one else was told. Do not work here or live here. They don’t care about you!

+2
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Address: 9601 Amberglen Blvd, Austin, Texas, United States, 78729-1104

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