GXi Parts & Service

Part dose not fit my mower.They said it is the right part number so it will fit but they are wrong.08/12/15 I ordered a part from GXI for my mower. Trans. [redacted] Part No: 5247710001288760Price $73.00It did not fit my mower. The part was to big around.I called and told them and they told me to e-mail them the problem and pictures of the part with the receipt. I did. They said they checked the part number with my mower and it said it fits so their won't do anything.I'm sorry, just because the part number said it fits don't make it fit. I don't care what they say about the part number. It still doesn't make it fit the mower. I called again and they told me all sales are final and they won't credit me or refund me for the part. I got someone to fix the part I had and called again and ask them if they could put the money for the part that don't fit towards a belt I needed to get for my mower and they said no they don't give refunds, but they will give me 10 percent off the cost of the belt. I told the lady I was talking to ok but to tell her boss was going to report this to the Revdex.com because I understand a no refund policy if the part fits but this one don't fit. It isn't my fault that the part they say fits don't fit and she told me ok. I still have the part and can't use it. Desired SettlementA refundAt that time I would except a credit but I ordered my belt and just want a refund now.