Gym Nation

Complaint: [redacted]
I am rejecting this response because:The points described in the response are untrue. I never in any regard was threteaning to any staff member (when receiving my membership the only contact I had was simply purchasing the membership, there was zero conflict or even conversation that took place when purchasing the membership. I never once violated any rules of the facility. All I did was write an online review about being unhappy with the high prices at their facility. I never stated anything malicious or untrue. The only contact I have had was with the manager, who when I spoke to was very unprofessional, berating me over the phone and threatening to phone the police if I came to the facility. She told me the sole reason for rescinding my membership was based on the review and the review alone. There was no mention of any rules being broken or anything related, simply that she thought my review was "childish" and they would not accept someone posting a negative review. I even expressed that I did not wish to cancel my membership at the time because I had already paid. again, no rules were violated and all statements made in the online review were accurate and true. I simply want a refund of the services I've paid for so I can be on my way, this business has stolen my money simply because they did not like the review I left, even though it was all true. and there was no attempt on the business' part to try and fix the issue, simply taking my money, berating me, and banning me from the facility. I have done nothing wrong to deserve this treatment. 
Sincerely,
[redacted]