H & A Landscaping Reviews (1)
The company in question had installed a patio and did landscaping for my home, totaling, $12,721. The steps of the patio have repeatedly been loose. The last time I contacted the owner/business to come and fix a loose step again (9/5/13), he stated via a phone call with me (9/6/13), that this would be the last time he would be fixing the steps. He stated that because we did not leave our water on when we left for vacation, out of the country, that there was too much debris and that adhesive used to glue the steps was not able to properly hold them tightly which was why they were repeatedly loose. He is basically blaming us for the patio not being installed properly instead of using professional judgment in suggesting another time to perform the work (when the water could be left on). The individual we worked with from the company on this project was made aware that we were not going to leave the water on. This was discussed in person and over e-mail, to which I still have. Leaving the water on could result in water damage when no one was home. I was never told that we should consider doing the project another time when it could be done correctly verses risk it not being installed to the best it could have been done. The owner of the company that put in a patio and landscaping for my home called me and told me that he would come one more time but that was it.