H & H Asphalt Paving

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

At this time, I have been contacted directly by H & H Asphalt Paving, LLC regarding complaint ID 10784107, however my complaint has NOT been resolved because: I contacted the company, Mr.Walter stated he would give me all my money back, but I have not heard from him sinceMy complaint has not been resolved yet! Sincerely, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Provide details of why you are not satisfied with this resolution My phone number and cellular number, [redacted] and [redacted] have been made available to AAA but the business has not reached out to me Regards, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10639389, and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

I wanted to keep you posted on Mr. [redacted]’s case.  I tried to reach Mr. [redacted] and was not able to reach him.  I left a voicemail message with my contact information.  Thanks,[redacted]

At this time, I have been contacted directly by H & H Asphalt Paving, LLC regarding complaint ID 10784107, however my complaint has NOT been resolved because:  I contacted the company, Mr.Walter stated he would give me all my money back, but I have not heard from him since. My...

complaint has not been resolved yet!
Sincerely,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and...

have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Provide details of why you are not satisfied with this resolution.  My phone number and cellular number, [redacted] and [redacted] have been made available to AAA but the business has not reached out to me.
Regards,
[redacted]

I would gladly return half their money

On February 10th there was a collision, the police called for the tow.  Customer wanted to be reimbursed for the cost of the tow, however, they had already exhausted all the tow services per their plan.  This is why he was denied reimbursement.   On March 1st customer called to put...

his credit card on file for Automatic Renewals, with this you get an extra tow, this was after the 2/10 collision and he wanted to get that extra tow prior to March 1st.  Customer was refunded the $197 on March 18th for the renewal membership.

Thank you for notifying AAA that [redacted] filed a consumer complaint with the Better BusinessBureau.After reviewing Mr. [redacted]'s membership, we can confirm Mr. [redacted] membership [redacted] expired on September 1,2017, our retention department called and offered him two years ofthe Plus membership for the price of one year membership number [redacted] was created.The email confirmation Mr. [redacted] received had a 2018 expiration date instead of 2019; we apologizefor this error. Membership cards with the correct 2019 expiration date were issued. If Mr. [redacted] wouldlike to receive a refund for this membership, please have him contact our member services center at [redacted].Again, we thank the Revdex.com for bringing this matter to our attention and believe the actions outlined aboveshould resolve this matter. Should you or Mr. [redacted] have questions or need additional information,please feel free to contact me directly at [redacted].Sincerely,[redacted]AAA Member Experience

Review: I paid the owner $800.00 for a deposit for service to concrete my driveway and the balance was due upon the completion of the job. The owner cashed the check and I have not had any communication with the owner. He will not return my calls and I was out $800.00Desired Settlement: I paid the owner the deposit, but it did not go towards the job. The owner owes me a full refund.

Consumer

Response:

At this time, I have been contacted directly by H & H Asphalt Paving, LLC regarding complaint ID 10784107, however my complaint has NOT been resolved because: I contacted the company, Mr.Walter stated he would give me all my money back, but I have not heard from him since. My complaint has not been resolved yet!

Sincerely,

Review: H & H Asphalt Paving was hired to complete a $5500 paving project around my restaurant. He arrived on 3/14 at 9am, trucks of asphalt arrived at 2pm. His spreader machine did not arrive until 7:30pm and at 10:30pm he walked off the job and did not return. He left his equipment and his workers behind. He left his steamroller and trailer in the middle of the road. The tar was hardened and could not be poured. Total loss, $2300 in asphalt and $1800 in truck fees because the trucks were there for 12 hours and $500 in the down payment. My parking lot looks like a bomb hit it. Will be happy to provide images if necessary.Desired Settlement: We want him to refund us the $4600 that we are out and pay for removal of the asphalt so that we can get the job done correctly.

Review: In May 2014, H & H Asphalt paved my residential driveway. Shortly afterwards, within 2 weeks, it began to break apart and crumble due to the material being cold when it was initially laid down. Mr. [redacted], owner, assured us that he would come out and fix the issue by scraping off the top layer and re-paving it with new material and sealing it. The driveway also was not sloped properly when it was laid down because it holds a significant amount of water close to our house right where we park our cars. Every time it rains, the water collects there and we step out into 3-4" of water. His solution was to cut a trench into the new driveway and let it drain into a puddle by the front walkway of our house. This is not acceptable. Two other companies agree that it needs to be re-sloped. It has been almost a year and Mr. [redacted] has not been out to correct either of these issues, despite numerous calls and assurances that he will be out "tomorrow" or "next week". We've had 2 estimates and they both agree that this job now needs to be completely redone because the driveway has broken down and was never sealed. Shoddy workmanship. Poor service. No response. Never hire this company.Desired Settlement: I would like a refund for what I paid. At this point, I don't want to deal with this man anymore. The work he did for us was not good. He has promised he would come back to fix these issues more than 10 times and never been out to do so. We are exhausted with Mr. [redacted]. Our next step is small claims court.

Business

Response:

I would gladly return half their money

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 10639389, and find that this resolution is satisfactory to me.

Review: H & H Asphalt & Paving laid down an asphalt driveway with a one year warrenty on our property in August 2011. Before the year was up, the driveway cracked in several places and in one substantial area, it sunk below ground level. After several attempts at calling and trying to set up meetings, Walter Holmes met us to view the problems. He said no problem to our requests for repair, but crew never showed up. We tried three times to set something up, but were stood up every time. Walter did not answer any more of our phone calls after this, though we tried to reach him several times. We have records of all attempted calls; completed ones as well as unanswered ones.Desired Settlement: We want all damaged asphalt removed and base beneath fortified to prevent future failures. We want roots removed from site. We want complete driveway overlaid with hot asphalt to industry standards (2" thick). We want drainage improved - 4-6" pipes installed under driveway in 3 locations (we supply pipe). We want asphalt sealer and hardener reapplied after installation.