H C H

I have opened the Mailbox service to have UPS store forward the package from Seattle to my corporate Cahousing in Glendale, California.
The UPS store clerk by name of [redacted] had been instructed to forward very important and sensitive documentation to California, but instead, the clerk sent it to my previous residence in Washionton. I asked the package to be intercepted but the clerk ignored my request, thus missing an opportunity to recover and redirect the package. Once delivered, the UPS store attempted to retrive the package but they made another error by switching and delivery address. It was a month ago. I called the store owner and I was told that she would personally go to the residence and collect it, but never did. they ignore my calls and emails.