H & D Demolition & Hauling

I absolutely reject this response from Debbi F**Neither I nor my estranged husband ( [redacted] ) had any contact with MrsF [redacted] until her phone call to me the day after MrF [redacted] picked up final payment on June 11thShe refers to ‘we’ through the letter implying that she was part of the negotiation and workMrsF [redacted] was not involved in any discussions about the job between MrF**, my husband or myselfShe has no firsthand knowledge of the agreement or the work that was done and because of this her letter in response to my complaint is not factual I have copies of emails from MrsF [redacted] which would show her timeline and the events are inaccurateThese supporting documents were forwarded to the PA State Attorney General’s office with my complaint to themI can forward copies to you if necessaryI have included a timeline of the events and the order in which they took place Basically MrF [redacted] told [redacted] that it would cost $1,to remove the existing sidewalk and prepare the area for the new sidewalkOnce that was done and he collected $1,in cash from [redacted] , he came to me and told me it would be an additional $to remove additional rootsI confirmed that it would only be the $and the area would be ready for the stone and forms for the new sidewalkHe assured me that is all it would takeI was concerned because I had no sidewalk and could not leave it like thisI agreed to the $with the understanding that was all it would costMrF [redacted] NEVER discussed how many hours or how many load of debris were part of the deal When he was finished that part he contacted [redacted] directly and told him that he owed another $even though MrF [redacted] was told by both [redacted] and myself that [redacted] would only pay the $1,and the fact that MrF [redacted] and I had a deal for $700, not $He alone stopped by my house later that week (Thursday evening) to pick up the $Before I gave MrF [redacted] the check I complained about a large chunk of my front yard (approx6ft x 8ft) that was dug up by MrF**I did not complain about the area immediately next to my sidewalk as MrsF [redacted] states in her letterThere was no need for him to tear up this portion of my yardHe explained to me that he would get me the dirt and his workers and I would just have to pay his costsI realized that MrF [redacted] was scamming me out of more money so I gave him the $to get rid of him The following day (Friday) around 3:MrsF [redacted] called meThis was the first time I had contact with MrsF**She told me that the bank would not accept the check because it was made out to the company and there wasn’t really a companyI was taken by surprised and at first said I would replace the checkThen I told her that it was a bit deceptive to present themselves as a business when in fact they were notThis prompted me to look into the company and find out what my rights are as a consumerI was informed that I had a verbal contract with the company since that is how it was presented to me and I did nothing wrong by writing a check to the company nameI was also informed that I should not have paid him until he fixed the damage to my front yard I have not spoken verbally to either Mror MrsF [redacted] since that phone callI have only contacted them via emailLater that night I received the first invoice from them for the original $1,This invoice was emailed to me after the work was done and more than hours after the check was picked up by MrF**I have received several emails from MrsF [redacted] and she has even sent another invoice for an additional $along with the threat that they are going to file a lien and charge me for their fees to file the lienIn my emails in response to MrsF**’s emails that I was filing a claim and to please be patient while I wait for a response I am extremely offended by MrsF**’s statement “Very unfair and dishonorable to say the least that she went back on her agreement to replace the checkPerhaps she had every intention of not paying and did what she did on purpose to get out paying?” I paid this man in good faith based on a business card that he presented to both [redacted] and myselfThey are still in possession of my checkThis man has changed the terms of this agreement several times and has continued to scam us out of more and more moneyThe original agreement was $1,and now the total is up to $2, I am a hard working individual as well and do not like the fact that they are trying to take advantage of meWhat are my rights as a consumer? Please let me know if you need me to forward the information from my complaint with the state

August 3, 2015Thank you for the opportunity to respond to [redacted] ' letter of concern regarding recent work completed by my husband, Herb F** While performing sidewalk removal for her neighbor, MrF [redacted] spoke with the [redacted] about removing their original sidewalkIt was agreed that MrF [redacted] would remove their sidewalk for an agreed upon amount of $on or about 6/5/This work was completed and paid forAfter the sidewalk was removed, MrF [redacted] offered to provide the [redacted] with contractors to bid on installing new sidewalks, which he didThe [redacted] received bids from $5,to one bid under $4,by separate contractors to install the new sidewalks [redacted] chose the bid that was under $4,There were an abundant amount of roots protruding into the area where the new sidewalks and forms needed to be installedMrF [redacted] offered to remove all the roots, estimating that it would take approximately hours of machine work and approximately loads of debris would need to be removed, and MrF [redacted] could perform the work for $MrF [redacted] also explained to [redacted] that after the roots were removed and the new sidewalks were installed, she would need to have dirt brought in and spread in areas around the new sidewalks and in the areas were roots were removedShe replied, "We will see." When removing the roots, there was, in fact, several more deep roots that were necessary to be removedWe removed and discarded the additional debris which, as I am sure you understand, did cost us additional labor, hauling and disposalAll of which we did not end up charging the [redacted] forWhen we finished the work, we met with [redacted] at her residence where she handed my husband a check that he didn't really pay attention toWhen he presented me with the check, I discovered that it was written out to H&D instead of Herb F [redacted] and immediately called [redacted] on the phoneI explained that we don't accept checks written out to H&D, only checks made out to Herb F**She agreed that she would write out a new check to Herb F [redacted] and I would come to her home and exchange the H&D check for the Herb F [redacted] checkShe informed me that she had plans for the evening and I told her that I didn't want to inconvenience her further, and that all she had to do was call me at a time when she would be home and I would met her there for the exchangeI wrote "void" on the H&D check [redacted] never called and refused to answer mineShe only sent emails from that point on and has not replaced the check as she said she would doI had sent messages to her and when she responded, she then said she wasn't happy with the way the job was completedHow very unfortunate and disappointing that she is unhappy with the job and not happy with that fact that she did need dirt to fill in areas, like MrF [redacted] told her prior to any work performed to remove the roots, and she wrote the check based on a business card and NOT on the invoice providedVery unfair and dishonorable to say the least that she went back on her agreement to replace the checkPerhaps she had every intention of not paying and did what she did on purpose to get out of paying? [redacted] also indicated to you in her letter that we have sent her threatening messagesThis is not trueWe simply followed the guidelines of filing a mechanics lien on a property, which says that intentions of filing a lien must be expressed before filing a lienWe did that because she was not returning our phone callWe explained to her in an email that if she did not issue a new payment according to our invoice, that we would be left with no choice but to file a lien to make sure we were paidWe were only following the guidelines set forth in the instructions for filing a lien and do not consider it as a threat when it is required to be doneThe work was completed the end of June and it is now August and we havent been paidIn closing, we performed services for the estimated cost we originally agreed upon...not a penny more even though we completed additional services to go above and beyond and haven't been paidWe are hard-working, honorable people that did a good job for her and only ask that we be paid for the services renderedWill we take additional steps to collect what is due? YesWe have been very fair and have given her ample time to do what is right and that is to pay for services rendered in the manner indicated on our invoice provided to her.Any questions, please do not hesitate to give me a callSincerely, Debbi F [redacted] On behalf of Herb F**

August 3, 2015Thank you for the opportunity to respond to [redacted]' letter of concern regarding recent work completed by my husband, Herb F**. While performing sidewalk removal for her neighbor, Mr. F** spoke with the [redacted] about removing their original sidewalk. It was agreed that Mr....

F** would remove their sidewalk for an agreed upon amount of $1300.00 on or about 6/5/15. This work was completed and paid for. After the sidewalk was removed, Mr. F** offered to provide the [redacted] with 3 contractors to bid on installing new sidewalks, which he did. The [redacted] received bids from $5,400 to one bid under $4,000 by separate contractors to install the new sidewalks. [redacted] chose the bid that was under $4,000.00. There were an abundant amount of roots protruding into the area where the new sidewalks and forms needed to be installed. Mr. F** offered to remove all the roots, estimating that it would take approximately 4 hours of machine work and approximately 2 loads of debris would need to be removed, and Mr. F** could perform the work for $700.00. Mr. F** also explained to [redacted] that after the roots were removed and the new sidewalks were installed, she would need to have dirt brought in and spread in areas around the new sidewalks and in the areas were roots were removed. She replied, "We will see."When removing the roots, there was, in fact, several more deep roots that were necessary to be removed. We removed and discarded the additional debris which, as I am sure you understand, did cost us additional labor, hauling and disposal. All of which we did not end up charging the [redacted] for. When we finished the work, we met with [redacted] at her residence where she handed my husband a check that he didn't really pay attention to. When he presented me with the check, I discovered that it was written out to H&D instead of Herb F** and immediately called [redacted] on the phone. I explained that we don't accept checks written out to H&D, only checks made out to Herb F**. She agreed that she would write out a new check to Herb F** and I would come to her home and exchange the H&D check for the Herb F** check. She informed me that she had plans for the evening and I told her that I didn't want to inconvenience her further, and that all she had to do was call me at a time when she would be home and I would met her there for the exchange. I wrote "void" on the H&D check. [redacted] never called and refused to answer mine. She only sent emails from that point on and has not replaced the check as she said she would do. I had sent messages to her and when she responded, she then said she wasn't happy with the way the job was completed. How very unfortunate and disappointing that she is unhappy with the job and not happy with that fact that she did need dirt to fill in areas, like Mr. F** told her prior to any work performed to remove the roots, and she wrote the check based on a business card and NOT on the invoice provided. Very unfair and dishonorable to say the least that she went back on her agreement to replace the check. Perhaps she had every intention of not paying and did what she did on purpose to get out of paying?[redacted] also indicated to you in her letter that we have sent her threatening messages. This is not true. We simply followed the guidelines of filing a mechanics lien on a property, which says that intentions of filing a lien must be expressed before filing a lien. We did that because she was not returning our phone call. We explained to her in an email that if she did not issue a new payment according to our invoice, that we would be left with no choice but to file a lien to make sure we were paid. We were only following the guidelines set forth in the instructions for filing a lien and do not consider it as a threat when it is required to be done. The work was completed the end of June and it is now August and we havent been paid.In closing, we performed services for the estimated cost we originally agreed upon...not a penny more even though we completed additional services to go above and beyond and haven't been paid. We are hard-working, honorable people that did a good job for her and only ask that we be paid for the services rendered. Will we take additional steps to collect what is due? Yes. We have been very fair and have given her ample time to do what is right and that is to pay for services rendered in the manner indicated on our invoice provided to her.Any questions, please do not hesitate to give me a call.Sincerely, Debbi F** On behalf of Herb F**

August 3, 2015Thank you for the opportunity to respond to [redacted]' letter of concern regarding recent work completed by my husband, Herb F**. 
While performing sidewalk removal...

for her neighbor, Mr. F** spoke with the [redacted] about removing their original sidewalk. It was agreed that Mr. F** would remove their sidewalk for an agreed upon amount of $1300.00 on or about 6/5/15. This work was completed and paid for. After the sidewalk was removed, Mr. F** offered to provide the [redacted] with 3 contractors to bid on installing new sidewalks, which he did. The [redacted] received bids from $5,400 to one bid under $4,000 by separate contractors to install the new sidewalks. [redacted] chose the bid that was under $4,000.00. There were an abundant amount of roots protruding into the area where the new sidewalks and forms needed to be installed. Mr. F** offered to remove all the roots, estimating that it would take approximately 4 hours of machine work and approximately 2 loads of debris would need to be removed, and Mr. F** could perform the work for $700.00. Mr. F** also explained to [redacted] that after the roots were removed and the new sidewalks were installed, she would need to have dirt brought in and spread in areas around the new sidewalks and in the areas were roots were removed. She replied, "We will see."
When removing the roots, there was, in fact, several more deep roots that were necessary to be removed. We removed and discarded the additional debris which, as I am sure you understand, did cost us additional labor, hauling and disposal. All of which we did not end up charging the [redacted] for. When we finished the work, we met with [redacted] at her residence where she handed my husband a check that he didn't really pay attention to. When he presented me with the check, I discovered that it was written out to H&D instead of Herb F** and immediately called [redacted] on the phone. I explained that we don't accept checks written out to H&D, only checks made out to Herb F**. She agreed that she would write out a new check to Herb F** and I would come to her home and exchange the H&D check for the Herb F** check. She informed me that she had plans for the evening and I told her that I didn't want to inconvenience her further, and that all she had to do was call me at a time when she would be home and I would met her there for the exchange. I wrote "void" on the H&D check. [redacted] never called and refused to answer mine. She only sent emails from that point on and has not replaced the check as she said she would do. I had sent messages to her and when she responded, she then said she wasn't happy with the way the job was completed. How very unfortunate and disappointing that she is unhappy with the job and not happy with that fact that she did need dirt to fill in areas, like Mr. F** told her prior to any work performed to remove the roots, and she wrote the check based on a business card and NOT on the invoice provided. Very unfair and dishonorable to say the least that she went back on her agreement to replace the check. Perhaps she had every intention of not paying and did what she did on purpose to get out of paying?
[redacted] also indicated to you in her letter that we have sent her threatening messages. This is not true. We simply followed the guidelines of filing a mechanics lien on a property, which says that intentions of filing a lien must be expressed before filing a lien. We did that because she was not returning our phone call. We explained to her in an email that if she did not issue a new payment according to our invoice, that we would be left with no choice but to file a lien to make sure we were paid. We were only following the guidelines set forth in the instructions for filing a lien and do not consider it as a threat when it is required to be done. The work was completed the end of June and it is now August and we havent been paid.
In closing, we performed services for the estimated cost we originally agreed upon...not a penny more even though we completed additional services to go above and beyond and haven't been paid. We are hard-working, honorable people that did a good job for her and only ask that we be paid for the services rendered. Will we take additional steps to collect what is due? Yes. We have been very fair and have given her ample time to do what is right and that is to pay for services rendered in the manner indicated on our invoice provided to her.Any questions, please do not hesitate to give me a call.
Sincerely,
Debbi F** On behalf of Herb F**

I absolutely reject this response from Debbi F**. Neither I nor my estranged husband ([redacted]) had any contact with Mrs. F** until her phone call to me the day after Mr. F** picked up final payment on June 11th. She refers to ‘we’ through the letter implying that she was part of the negotiation and work. Mrs. F** was not involved in any discussions about the job between Mr. F**, my husband or myself. She has no firsthand knowledge of the agreement or the work that was done and because of this her letter in response to my complaint is not factual.
I have copies of emails from Mrs. F** which would show her timeline and the events are inaccurate. These supporting documents were forwarded to the PA State Attorney General’s office with my complaint to them. I can forward copies to you if necessary. I have included a timeline of the events and the order in which they took place.
Basically Mr. F** told [redacted] that it would cost $1,300 to remove the existing sidewalk and prepare the area for the new sidewalk. Once that was done and he collected $1,300 in cash from [redacted], he came to me and told me it would be an additional $700 to remove additional roots. I confirmed that it would only be the $700 and the area would be ready for the stone and forms for the new sidewalk. He assured me that is all it would take. I was concerned because I had no sidewalk and could not leave it like this. I agreed to the $700 with the understanding that was all it would cost. Mr. F** NEVER discussed how many hours or how many load of debris were part of the deal.
When he was finished that part he contacted [redacted] directly and told him that he owed another $850 even though Mr. F** was told by both [redacted] and myself that [redacted] would only pay the $1,300 and the fact that Mr. F** and I had a deal for $700, not $850. He alone stopped by my house later that week (Thursday evening) to pick up the $700. Before I gave Mr. F** the check I complained about a large chunk of my front yard (approx. 6ft x 8ft) that was dug up by Mr. F**. I did not complain about the area immediately next to my sidewalk as Mrs. F** states in her letter. There was no need for him to tear up this portion of my yard. He explained to me that he would get me the dirt and his workers and I would just have to pay his costs. I realized that Mr. F** was scamming me out of more money so I gave him the $700 to get rid of him.
The following day (Friday) around 3:30 Mrs. F** called me. This was the first time I had contact with Mrs. F**. She told me that the bank would not accept the check because it was made out to the company and there wasn’t really a company. I was taken by surprised and at first said I would replace the check. Then I told her that it was a bit deceptive to present themselves as a business when in fact they were not. This prompted me to look into the company and find out what my rights are as a consumer. I was informed that I had a verbal contract with the company since that is how it was presented to me and I did nothing wrong by writing a check to the company name. I was also informed that I should not have paid him until he fixed the damage to my front yard.
I have not spoken verbally to either Mr. or Mrs. F** since that phone call. I have only contacted them via email. Later that night I received the first invoice from them for the original $1,300. This invoice was emailed to me after the work was done and more than 24 hours after the check was picked up by Mr. F**. I have received several emails from Mrs. F** and she has even sent another invoice for an additional $500 along with the threat that they are going to file a lien and charge me for their fees to file the lien. In my emails in response to Mrs. F**’s emails that I was filing a claim and to please be patient while I wait for a response.
I am extremely offended by Mrs. F**’s statement “Very unfair and dishonorable to say the least that she went back on her agreement to replace the check. Perhaps she had every intention of not paying and did what she did on purpose to get out paying?” I paid this man in good faith based on a business card that he presented to both [redacted] and myself. They are still in possession of my check. This man has changed the terms of this agreement several times and has continued to scam us out of more and more money. The original agreement was $1,300 and now the total is up to $2,500.
I am a hard working individual as well and do not like the fact that they are trying to take advantage of me. What are my rights as a consumer? Please let me know if you need me to forward the information from my complaint with the state.