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H Frank Thornton CPA

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H Frank Thornton CPA Reviews (1)

Review: I contacted Frank's office in 2011 to get help with an IRS audit and was told the process we needed to go through to get things cleared up. My husband and I signed power of attorney paperwork in August 2011. We were told those would be filed and he would start the process of contacting the IRS to find out what to do next. Unfortunately in my ignorance I assumed he would do what he said and I didn't follow up. When I came in in February of 2012 to give him our paperwork to file 2011 taxes I found out the POA's had not been filed and nothing had been done on the audit. I should have walked out that day but stayed thinking he was so professional that it was an oversight and wouldn't happen again. He again talked about what we needed to do to move the audit so again I thought everything would be fine. I did learn to start following up and began by calling once a month, always to get the same song and dance of what we need to do, nothing about what has been done. During this time our bank account was levied, which I know now could have been avoided, and I received a letter asking for response within 90 days, was told a call would be made, it wasn't. After six months more of nothing being done, yet never being told I don't want to/won't work on your audit, I finally moved things to a new CPA who has already found that too much time has passed and we are going to have to pay the IRS. This is something I have all the receipts for yet couldn't get any help from this man. An employee even apologized to me for him not working on my stuff. If he didn't want to do the work he could have told me and not wasted my time or money. So far I haven't had any problems with the returns he prepared but I am having those reviewed just in case.

He wasted my time and cost me money, I will never recommend this man.Desired Settlement: I would love to request reimbursement for the $5k this has cost me but since he didn't do his job I can't prove we could have won the audit. I don't appreciate the level of disrespect we received during this entire time, he could have told us he didn't want to do the work.

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Description: Accounting Services

Address: 2800 S College Ave, Decatur, Texas, United States, 76234

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