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H & H Painting and Powerwashing

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Reviews H & H Painting and Powerwashing

H & H Painting and Powerwashing Reviews (8)

H&H painted the exterior of our house this past October and did a great job. Pricing was competitive and reasonable. the crew was courteous, on time and did a great job. Their decorator helped us with color selection. The crew was meticulous in prepping the house and masking around windows, doors and difficult areas. The owner presented a written proposal and thoroughly went over the contract with us. He came out and painted test colors for us to approve and did a final walk through after the work was completed. Some touch up work was needed and he sent a crew out within a couple of days to complete. Overall great experience and a great paint job.

The interior of my house was painted. I was extremely pleased with the price and work. I was also pleased that there was no additional cost for using different colors in different rooms or multiple colors in the same room; an accent wall. Painters showed when expected and cleaned up after there work day was done.

We had H & H Painting do interior painting and drywall repair. The company was very professional and took great care of my home while they were here painting. They back up their work. We are very pleased with the quality of work that they did.

From the very beginning, Shane stressed how important it was to him to make sure the customer is happy with the work performed, and he was very good about following through. He was in constant contact throughout the process, and all the work was performed as promised. Very good customer service, competent and polite workers. This was my first time experience with hiring someone to do painting for me. I'm very satisfied with the results, and would definitely consider using them again in the future.

Review: I signed a contract on March 19 to have my outside house trim painted. The work was supposed to start no later than May 27 and completed by May 31. I waited patiently until May 31. The date came and went. I made several phone calls and sent several emails to [redacted] after May 31 to ask when work would start. He kept promising he would start the next week. Two months went by. He finally started work the first week of Aug. The work was started over the weekend but not finished. [redacted] came by and asked what needed to be finished . he also asked for the remainder of the balance. Since I had little left to have completed, one trim board needed to be painted, a gutter downspout, and one soffit neeeded to be chauked, I paid him the remainder He promised to have it done immediately. However, week after week after week has passed. As Aug. passed and Sept. started, my only request was not to have it done the weekend of Sept 14 due to a wedding. I would call or email him each week and he would say they would be out the next week. The work is still not done even after contacting him weekly and him promising to get it done the following week. I left 3 phone messages this week to confirm the workers, which was subcontracted [redacted] Painters, that they were coming out and he has never returned my phone calls.Desired Settlement: I want the work to be completed.

Business

Response:

I have always kept in contact with the home owner. I look forward to doing the touch ups .I have already set up date for touch ups

Consumer

Response:

I got a phone call message and a text messsage on Monday, Oct 14 from [redacted]. I returned the phone call Monday night and we agreed that he would be out today, Friday, Oct 18, at the house to finish the work. Will wait to see if anyone shows up. I do not agree with the "always had contact with home owner", but will leave that alone as all I want is the work completed and to be done with this.

Thank you for your help.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

Since the complaint was submitted on Oct 4, contact with [redacted] at H&H Power Washing and Painting has occurred three times by pone and email. Each time he has promised to come out and complete the work, however, he has never come out to do it. This has been my experience with [redacted] throughout the project, especially since early Aug when he started painting the house. I have little faith in the work ever being completed, especially now, when the weather has gotten rather cold to paint the outside of the house.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

Date Sent: 11/4/2013 12:00:00 AM

I have reviewed the response made by the business in reference to complaint ID 9751019, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

Kurt Schreiner

Since the complaint was submitted on Oct 4, contact with Shane at H&H Power Washing and Painting has occurred three times by pone and email. Each time he has promised to come out and complete the work, however, he has never come out to do it. This has been my experience with Shane throughout the project, especially since early Aug when he started painting the house. I have little faith in the work ever being completed, especially now, when the weather has gotten rather cold to paint the outside of the house.

Business

Response:

I apologize that customer is unhappy. I have been in contact with the sub I used on the job with no response. I at H & H Painting strive to make my customers happy. I will be happy to put the customer first on the list and in March if weather is acceptable I will come buck for the touch ups. Thanks

Caveat Emptor! We met Shane at the Indianapolis Home & Garden Show in February 2012. He promptly came out to provide a bid and we signed a contract and gave a 50% deposit. Finally, after 18 months of unfulfilled promises, no-shows and endless excuses, we forfeited our deposit and had to find another painter. Worst experience in my life. DO NOT USE H&H Painting.

What a joy to work with this company! I contacted H & H Painting, received an estimate, gave a deposit and waited for 2 weeks before the work could be started. During the two weeks, [redacted], the owner recommended that I pick out colors for my home and explained the process to me in great detail.

When the date to start work arrived, [redacted] and his employees power washed my house, filled in the nicks and crannies and repaired siding then began painting. The were prompt, polite and extremely professional. When I found a few areas that the guys had missed, they returned within a few days to correct the job. My home looks brand new again and I am very pleased with the job and the quality. The employees were very nice and helpful. As a single female in her 60's they could easily have tried to take advantage of me. I was treated with the utmost respect and very professionally. I would highly recommend this company.

I had wallpaper removed & walls repaired, and walls & trim painted. Work was done well, clean-up done daily, the workers showed up on time every day, and the owner checked in each evening to assure I was satisfied with the work.

The walls that had paper removed turned out fantastic - smooth as glass, an excellent job. There was a mix-up on the trim color (two shades of white were swapped), but the correction was cheerfully made with no hesitation, and I was fully satisfied.

I'd recommend this company for painting, and especially for wallpaper removal and repair of walls damaged by wallpaper/removal.

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Description: Painting Contractors, Painting and Wall Covering Contractors (NAICS: 238320)

Address: 10915 Tedder Lake Drive, Indianapolis, Indiana, United States, 46239

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