H. Jack's Plumbing & Home Comfort Co of Jamestown

Thank you for forwarding [redacted] 's complaint (ID of [redacted] ) to our attentionWe contacted Mr [redacted] directly and resolved his concerns to his satisfactionIf you need anything further please feel free to contact me at your convenienceHave a nice weekendRegards, John LHJack's Plumbing and Heating Company

Thank you for forwarding Ms [redacted] 's complaint (ID [redacted] ) to my attention In August of 2014, we provided Ms [redacted] a quote (Invoice # [redacted] I Attachment A) for a sewer line / excavation projectThe work was performed in a safe, efficient, and professional mannerUpon completion, and per request, a warranty was provided on all service, workmanship, and material (Attachment B) Since that time, we have returned to the [redacted] residence multiple (4-5) times to address landscaping and mechanical issues that were well outside of the scope of the work agreed upon back in August These visits and service were provided to Ms [redacted] as gestures of goodwill and at no additional expense / cost to the homeownerThe amount of time invested in this project far exceeds the quote and scope of service detailed in August ***, any assistance you could provide to bring this matter to an amicable closure would be much appreciatedPlease feel free to contact me directly at [redacted] at your convenienceThank you, John Langer President HJack's Plumbing & Heating Co

Thank you for forwarding Ms [redacted] 's complaint (ID [redacted] ) to my attention In August of 2014, we provided Ms [redacted] a quote (Invoice # [redacted] I Attachment A) for a sewer line / excavation projectThe work was performed in a safe, efficient, and professional mannerUpon completion, and per request, a warranty was provided on all service, workmanship, and material (Attachment B) Since that time, we have returned to the [redacted] residence multiple (4-5) times to address landscaping and mechanical issues that were well outside of the scope of the work agreed upon back in August These visits and service were provided to Ms [redacted] as gestures of goodwill and at no additional expense / cost to the homeownerThe amount of time invested in this project far exceeds the quote and scope of service detailed in August ***, any assistance you could provide to bring this matter to an amicable closure would be much appreciatedPlease feel free to contact me directly at [redacted] at your convenienceThank you, John Langer President HJack's Plumbing & Heating Co