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Hyundai Motor Finance received two checks from my credit union in an attempt to refinance my vehicle. This company received one through the postal service and one I overnighted to them from UPS. They signed for this check that monday in the beginning of April. A week later, when the website stated they signed for this .Hyundia representatives stated they did not receive the checks. At this point I went to my credit union and attempted to cancel the checks which I was told does not cancel the checks but it stops process of the checks.Therefore I decided that I need to get rid of the hyundai and got a new loan which the toyota company . The company sent them a check so all together they received three checks and cashed all three of them. This company attempted to charge me interest on my loan with them after they cashed all three checks and applied this to my account. They stated that all three were cashed on April 22nd 2014. I have asked numerous times for them to send the two checks back to the credit union and they have been telling me more information about how I need to give them time. Today is the 30th of May and my credit union has yet to receive their checks from this company and the response I received today was I need to give them some time.

Product_Or_Service: 2012 hyundai Elantra