I recently called sprint to resolve a simple issue with my cell phoneNot only was sprint very tough to get an actual agent on the phone, but when I finally got a representative on the phone, she was unable to help me get my plan fixedWhen I was trying to explain further into the situation, the representative said "*** ** *** ***" I am assuming she believed to put me on hold when she began speaking to a co-worker and stated "I am about to blow a gasket on this man!" As a customer I do not appreciate how this representative handled the situation and feel that action should be takenI will be taking my business as well as my families business to another company
I recently called sprint to resolve a simple issue with my cell phoneNot only was sprint very tough to get an actual agent on the phone, but when I finally got a representative on the phone, she was unable to help me get my plan fixedWhen I was trying to explain further into the situation, the representative said "*** ** *** ***" I am assuming she believed to put me on hold when she began speaking to a co-worker and stated "I am about to blow a gasket on this man!" As a customer I do not appreciate how this representative handled the situation and feel that action should be takenI will be taking my business as well as my families business to another company