Complaint: [redacted] I am rejecting this response because: The car is not able to pass a NY inspection and it has 139,miles not 150,miles I am unable to pass a NY inspection due to the fact the car needs new brake drums, disc and brakes I am aware that the brake pads are my responsibility and are wear and tear but not the brake drums/discs The car is only days old from the date of purchase I am also installing lug nuts that were absent on my wheels because they were missing from one front tire and well as one back tire I am aware that they told me to bring in the car but they were going to charge me the same amount as my mechanic if they were to honor the fact that the breaks did need to be repaired I would have brought the car back to them under the pretense it would have been covered under warrantyOnce again I am unable to pass a NY inspection because the brakes are not working under code Regards, [redacted]
April 20th, 2016This New York State customer called to on 4/19/2016, and told us that the private mechanicshop where they trying to get inspection done, is RECOMMENDING them to service all the brakes on the carThe vehicle did not fail the inspection, the warranty given was on listed parts those were stated on the contractServices always belongs to customers especially the ones are recommendedThe vehicle is a and has over 150,milesI am responsible from the missing pins, we have offered them to stop by so that we can put those and verify the brake problem and try to help themThey refused itI will definitely not reimburse a private mechanicshops recomendationThey are more than welcomed to bring the car so that we can help them to save money[redacted] Owner
Doesn't matter how many miles brakes are servicesWe had inspected them before it was not requiredA mechanic wants to make money doesn't mean l have to pay for itU accept brakes your responsibility l, rotor is a part of ir which cost $each new or $ to resurface itlogs $$, stop by any time l ll give the $to youI told u to bring the car you did not, please stop by if u feel like you need my help**
TO WHOM IT MAY CONCERN,THIS CUSTOMER TRIED TIMES TO CHARGE BACK THIS WARRANTY MONEY, HE LOST ON ALL CASES, THE THINKS HE DID ON HIS CAR WITHOUT OUR KNOWLEDGE, ARE ALL SERVICES BRAKES, TIRES, BULBS, ETCWARRANTY CONTRACT STATES CLEARLY WHAT COVEREDIT IS A YEARS OLD CAR IN GOOD MECHANICAL
CONDITION HE FORGED THE CREDIT CARD SLIP AND WROTE ON IT WORD SAYING I DID I HAVE THE ORIGINAL COPIES, HIS EXCUSE HE DID NOT READ THE CONTRACT!!!A VERY EDUCATED GUY LIKE HIMTHE CONTRACT STATES HOW TO CANCEL AND GET A REFUND, INSTEAD OF GOING THAT WAY, HE KEPT TRYING CHARGE BACKHE KNOWS HE WILL STILL KEEP THE WARRANTY AND TAKE THE MONEY FROM ME, SNICKY YES I AM ASHAMED TO HAVE A PERSON FROM MY RELIGION LYINGHE IS DISGRACE TO MY BELIEFS.TY*** *** ###-###-#### CELLI HAVE MORE DOCUMENTS TO SEND BUT YOUR SITE DID ALLOW ONLY
Complaint: ***
I am rejecting this response because: The car is not able to pass a NY inspection and it has 139,miles not 150,miles. I am unable to pass a NY inspection due to the fact the car needs new brake drums, disc and brakes. I am aware that the brake pads are my responsibility and are wear and tear but not the brake drums/discs. The car is only days old from the date of purchase. I am also installing lug nuts that were absent on my wheels because they were missing from one front tire and well as one back tire. I am aware that they told me to bring in the car but they were going to charge me the same amount as my mechanic if they were to honor the fact that the breaks did need to be repaired I would have brought the car back to them under the pretense it would have been covered under warrantyOnce again I am unable to pass a NY inspection because the brakes are not working under code.
Regards,
*** ***
April 20th, 2016This New York State customer called to on 4/19/2016, and told us that the private mechanicshop where they trying to get inspection done, is RECOMMENDING them to service all the brakes on the carThe vehicle did not fail the inspection, the warranty given was on listed parts
those were stated on the contractServices always belongs to customers especially the ones are recommendedThe vehicle is a and has over 150,milesI am responsible from the missing pins, we have offered them to stop by so that we can put those and verify the brake problem and try to help themThey refused itI will definitely not reimburse a private mechanicshops recomendationThey are more than welcomed to bring the car so that we can help them to save money.*** *** Owner
Complaint: [redacted] I am rejecting this response because: The car is not able to pass a NY inspection and it has 139,miles not 150,miles I am unable to pass a NY inspection due to the fact the car needs new brake drums, disc and brakes I am aware that the brake pads are my responsibility and are wear and tear but not the brake drums/discs The car is only days old from the date of purchase I am also installing lug nuts that were absent on my wheels because they were missing from one front tire and well as one back tire I am aware that they told me to bring in the car but they were going to charge me the same amount as my mechanic if they were to honor the fact that the breaks did need to be repaired I would have brought the car back to them under the pretense it would have been covered under warrantyOnce again I am unable to pass a NY inspection because the brakes are not working under code Regards, [redacted]
April 20th, 2016This New York State customer called to on 4/19/2016, and told us that the private mechanicshop where they trying to get inspection done, is RECOMMENDING them to service all the brakes on the carThe vehicle did not fail the inspection, the warranty given was on listed parts those were stated on the contractServices always belongs to customers especially the ones are recommendedThe vehicle is a and has over 150,milesI am responsible from the missing pins, we have offered them to stop by so that we can put those and verify the brake problem and try to help themThey refused itI will definitely not reimburse a private mechanicshops recomendationThey are more than welcomed to bring the car so that we can help them to save money[redacted] Owner
Doesn't matter how many miles brakes are servicesWe had inspected them before it was not requiredA mechanic wants to make money doesn't mean l have to pay for itU accept brakes your responsibility l, rotor is a part of ir which cost $each new or $ to resurface itlogs $$, stop by any time l ll give the $to youI told u to bring the car you did not, please stop by if u feel like you need my help**
TO WHOM IT MAY CONCERN,THIS CUSTOMER TRIED TIMES TO CHARGE BACK THIS WARRANTY MONEY, HE LOST ON ALL CASES, THE THINKS HE DID ON HIS CAR WITHOUT OUR KNOWLEDGE, ARE ALL SERVICES BRAKES, TIRES, BULBS, ETCWARRANTY CONTRACT STATES CLEARLY WHAT COVEREDIT IS A YEARS OLD CAR IN GOOD MECHANICAL
CONDITION HE FORGED THE CREDIT CARD SLIP AND WROTE ON IT WORD SAYING I DID I HAVE THE ORIGINAL COPIES, HIS EXCUSE HE DID NOT READ THE CONTRACT!!!A VERY EDUCATED GUY LIKE HIMTHE CONTRACT STATES HOW TO CANCEL AND GET A REFUND, INSTEAD OF GOING THAT WAY, HE KEPT TRYING CHARGE BACKHE KNOWS HE WILL STILL KEEP THE WARRANTY AND TAKE THE MONEY FROM ME, SNICKY YES I AM ASHAMED TO HAVE A PERSON FROM MY RELIGION LYINGHE IS DISGRACE TO MY BELIEFS.TY*** *** ###-###-#### CELLI HAVE MORE DOCUMENTS TO SEND BUT YOUR SITE DID ALLOW ONLY
Complaint: ***
I am rejecting this response because: The car is not able to pass a NY inspection and it has 139,miles not 150,miles. I am unable to pass a NY inspection due to the fact the car needs new brake drums, disc and brakes. I am aware that the brake pads are my responsibility and are wear and tear but not the brake drums/discs. The car is only days old from the date of purchase. I am also installing lug nuts that were absent on my wheels because they were missing from one front tire and well as one back tire. I am aware that they told me to bring in the car but they were going to charge me the same amount as my mechanic if they were to honor the fact that the breaks did need to be repaired I would have brought the car back to them under the pretense it would have been covered under warrantyOnce again I am unable to pass a NY inspection because the brakes are not working under code.
Regards,
*** ***
April 20th, 2016This New York State customer called to on 4/19/2016, and told us that the private mechanicshop where they trying to get inspection done, is RECOMMENDING them to service all the brakes on the carThe vehicle did not fail the inspection, the warranty given was on listed parts
those were stated on the contractServices always belongs to customers especially the ones are recommendedThe vehicle is a and has over 150,milesI am responsible from the missing pins, we have offered them to stop by so that we can put those and verify the brake problem and try to help themThey refused itI will definitely not reimburse a private mechanicshops recomendationThey are more than welcomed to bring the car so that we can help them to save money.*** *** Owner