H P Rentals Reviews (1)
Review: I moved into [redacted] Dr Apt *, [redacted] TX on March 8, 2008. There were children who has previously stayed in the duplex before me, so there were stains in the carpet and the walls needed painting. I moved in without this being done, because the stains could not come out. I did everything I had to do when it was time for me to move out. I told [redacted]'s assistant [redacted] that I would clean my own duplex and paperwork was provided on what needed to be done. I cleaned the duplex to the best of my ability. All I didn't do was clean the carpet and didn't replace 3 bulbs and believe me I was charged for it, along with the blinds. The deposit on the duplex was $500. So as I waited on my deposit, I received a bill of $920.80....$200 for full cleaning of the duplex, $45 for carpet cleaning, $199 for maintenance bill and $476.30 for stove top being replaced. Ok, I understand their was a crack in the oven and it needed to be replaced and the carpet had to be cleaned, but $200 for full cleaning was ridiculous. Even if she would have said partial cleaning, I think I would have been okay. but they did not have to clean that whole duplex, because I did a good job. Also that maintenance fee of $199 includes $150 of a $425 bill for complete painting of door frames, base boards and pantry. Why should I be charged for painting when the duplex needed painting anyways. Also I was charged 1/2 of $40 service call, why?? The charge for door stops, bulbs, trash remover is okay. I was told by tenants who moved previously that [redacted], the manager would charge you for everything. When things mess up in the duplex, the tenants are charged. My sister had her tub plunged and a screw put in her towel rack and was charged $80. I know this, because I sat there and watched everything the guy did...she lives 3 doors down from me at [redacted] Dr Apt *. I understand some charges I am responsible for; but my duplex was in good condition.Desired Settlement: I want the $200 charge and the $199 charge taken off my bill. This $420 bill has already hit my credit and I refuse to pay it because it's not right. I'm doing this so late because I had to find all the invoices she sent me and I also have the emails exchanged between me and [redacted], the assistant to [redacted] the manager.