To Whom It May Concern: We have no knowledge of these accusations and we dispute this claimWe did not tamper with the vehicle's check engine lightThank You for your attention to this matterSincerely, Humaira Rashid
To whom this may concern, On April 27, 2016, this customer came by the shop to deal with a couple of issues with his vehicleIn order to fix some of the issues, we diagnosed the vehicle, we replaced the head gasket, spark plugs, thermostat, and radiator hoseThe customer left with no complaints Unlike what he indicated in his complaint letter to the Revdex.com, he did not contact our shop nor did he come byThere is no documentation or paperwork indicating that he came by the shop again attempting to address his concernsHowever, months later, he contacted our shop through the Revdex.com with this complaint that our shop is liable for damages regarding his vehicleWe only warranty the jobs done at our shopOur shop only warranties the work performed on a vehicle for a period of months or 12,miles, whichever comes firstWhen this customer came to our shop and left the shop, he was at 158,milesThe customer's complaint record indicates that he is at 193,miles, which is 35,miles after the original mileageThey exceeded our warranty coverage and we are not liable for this customer's negligence of their vehicleIf you have any questions or concerns, please do not hesitate to contact meRegards, Humaira Rashid Business Owner [email protected] Phone: ###-###-####
To Whom It May Concern: We have no knowledge of these accusations and we dispute this claimWe did not tamper with the vehicle's check engine lightThank You for your attention to this matterSincerely, Humaira Rashid
To whom this may concern, On April 27, 2016, this customer came by the shop to deal with a couple of issues with his vehicleIn order to fix some of the issues, we diagnosed the vehicle, we replaced the head gasket, spark plugs, thermostat, and radiator hoseThe customer left with no complaints Unlike what he indicated in his complaint letter to the Revdex.com, he did not contact our shop nor did he come byThere is no documentation or paperwork indicating that he came by the shop again attempting to address his concernsHowever, months later, he contacted our shop through the Revdex.com with this complaint that our shop is liable for damages regarding his vehicleWe only warranty the jobs done at our shopOur shop only warranties the work performed on a vehicle for a period of months or 12,miles, whichever comes firstWhen this customer came to our shop and left the shop, he was at 158,milesThe customer's complaint record indicates that he is at 193,miles, which is 35,miles after the original mileageThey exceeded our warranty coverage and we are not liable for this customer's negligence of their vehicleIf you have any questions or concerns, please do not hesitate to contact meRegards, Humaira Rashid Business Owner [email protected] Phone: ###-###-####