H R & B Consulting

Internet Scam to Apple Productswe received a quotSpywarequot alert on our iPhone directing us to call [redacted] to clear the malware amp unlock the phoneCalled the number and were assured we were talking to Apple support and that the spyware would be removedMalware app installed and we were offered extended Apple support for for yearsThe via credit card included a malware detection app and telephone support through [redacted] I called them back on the 22nd of June to get support for DVD burningTwo days and many minutes later after NUMEROUS calls to the [redacted] number the support was still unable to provide the serviceAdditionally the support staff had EXTREMELY limited englishI requested better voice support and was deniedThe problem remained unresolvedI called Apple on the 23rd of June and was informed after reviewing the Digitechgeek website that we had been scam39ed for the and Digitechgeeks was NOT an approved Ap

Internet Scam to Apple Productswe received a quotSpywarequot alert on our iPhone directing us to call *** to clear the malware amp unlock the phoneCalled the number and were assured we were talking to Apple support and that the spyware would be removedMalware app installed and we were offered extended Apple support for for yearsThe via credit card included a malware detection app and telephone support through ***I called them back on the 22nd of June to get support for DVD burningTwo days and many minutes later after NUMEROUS calls to the *** number the support was still unable to provide the serviceAdditionally the support staff had EXTREMELY limited englishI requested better voice support and was deniedThe problem remained unresolvedI called Apple on the 23rd of June and was informed after reviewing the Digitechgeek website that we had been scam39ed for the and Digitechgeeks was NOT an approved Ap

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is generally satisfactory to meI appreciate the refund even having to go to the Revdex.com and the FTC to get it My second purpose was to alert folks who use the Revdex.com as a guide to getting business support regarding Digital Tech Geeks method of recruiting business...by invading someone's IT device with a bogus warning, locking up the device and attaching their phone number to the message as a means of eliminating (non-existent) spyware or malware thus generating new business And, their support is abysmal at best and they misrepresent themselves as an authorized support contractor of Apple products In FTC words that translates to scammingMost of their response as to "who said/claimed what" is falseI accept the outcome but further caution the BEWARE of using these guys!Sincerely, *** ***

According to our policy, after 7 days, we offer 50% refund on subscription plans. We advised the customer, the amount will be refunded in the same account from he paid. Customer requested the amount to be refunded through check. Our verification team called the customer to verify, however the...

customer was not ready to verify. Since customer is not satisfied, we refunded the complete amount in the same account from where the customer paid.