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H & R Block Tax Svc

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H & R Block Tax Svc Reviews (1)

Initial Business Response /* (1000, 10, 2015/09/09) */
First of all Mr *** called and said it was not right I told him that we had finished it sat and by leaving it here till Monday stuff in the air gets on them.I told him to bring it back and I would do it myself my name is *** *** and I am
the managerHe brought back and I redid whatever he ask me to now for the record this car had been sitting for a period of time because he was driving it without any plates on the car it also had at least dollars worth of hail damagewe also told him that old of car and in than shape it would not look new also we charge a car and said we would do it for special and he said how about dollars and we said no thanks for being able to respond to this complaint and I believe that we did what was ask and need to move on
Initial Consumer Rebuttal /* (3000, 12, 2015/09/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Mr*** was the person who was being rude in the first place, racially discriminating that we are never satisfied with their jobWhen I was clearly identifying the places they missed to cleanI was able to lift dirt from the missed part(not dust by sitting out for a day)Also it does not matter how much damage the car has, it was their job to clean the car, I was not there asking them to fix the damage, was there to clean the carNot sure why they bring up the hail damage on the car, I repeatly told them the issue I was pointing them was inside the car not on the outsideThey are just beating around the bush
Mr*** was kind enough to acknowledge the issue, and he did clean the car where I pointed out the issueThis was after I filed the complaint with Revdex.com
Sorry, but mr*** has to accept the poor customer service of his employee Mr***, who was rude and racially talking to me and also insulting that I have a hail damaged car

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Address: 1431 W Rosamond Blvd Ste 5, Rosamond, California, United States, 93560-7428

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