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H & S Travel & Tour's Inc.

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Reviews H & S Travel & Tour's Inc.

H & S Travel & Tour's Inc. Reviews (25)

[redacted] and [redacted] were a great help in booking our tickets. Keep up the good work guys!

Just a quick note to let you know that everything turned out perfectly and that we really enjoyed the cruise. What a way to travel! Thanks for all that you did to make sure that everything went smoothly.

Nice reasonable travel agent.the travel agent [redacted] was very reasonable and helpful.

Very efficient, patient.
Travel agent Tariq [redacted] was very knowledgeable and could assist in finding the shortest route at the best price.

Recently I booked an international flight with ** * Travels. Mr [redacted] was the agent who booked my ticket. He was very helpful and showed me a few options to choose from. and finally gave a very good deal on the price. I would definitely book my future flights from [redacted] Travels.

Recently booked an international trip with H & S Travel.
Mr [redacted] from H&S Travel booked my ticket. He was very helpful in finding the best deal for me. He gave me a few choices to choose from.
Got very nice deal. Would definitely be booking next trips from this travel services.

My family and I as well as recommended friends have used H & S Travels the last several years to assist us with our travel and vacations. The services provided by Mr. [redacted] and his staff have always been first class in both the timing of their response and the offering of their expertise in ways to improve our vacation experience. We would not dream of taking a cruise or other type vacation without the H & S Travels blessing.”

Review: I bought air tickets at this travel agency for my family to visit India in October 2013. The air tickets costed me $3963.30 for the round trip.

But the first leg of the flight (RDU to JFK) was delayed due to weather and the next flight (JFK-DXB) had already left by the time they made it there.

The JetBlue and Emirates share code and are supposed to coordinate in case of delays. But Jetblue employees at RDU did not inform their counterpart at Emirates despite my wife reminded them.

Thus my family was not able to fly beyond New York. I called the agent, and the airlines as per his suggestion. The airlines could not provide an alternative flight for us in next couple of days due to busy season. It was not useful for my family to travel beyond 3 days delay, as they were flying there for an important reason. i.e., They were to attend my Mother's first death anniversary memorial service. I was already there ahead of them. My daughter (8 year old) was visiting there only for 10 days due to school schedule. So they ended up giving up the trip with great disappointment and returning back to RDU after all the ordeal at New York airport.

So we requested refund of the travel ticket expenses. Jetblue apologized and offered to help. But they said I should check with Emirates since they own the ticket. Emirates wrote back stating they consider refunding, but the travel agent has to process the refund since I paid through the travel agent. The travel agent initially said he is working on it. He later was not much responsive to my follow-ups by email and phone. He completely radio silent for my emails in last one month.

We are yet to see the ticket fairs refunded after more than 3 months and are very disappointed.Desired Settlement: Refund of $3963.30

for the cancelled trip of my family.

They were panicking at the New York airport at midnight as the Emirates flight had already left and no one at the counter to guide. It was a painful ordeal. But we are only claiming the ticket price refunded and no other compensation.

Business

Response:

We have tried our best to refund from Emirates, still this issue is with refund department we have explained in our emails that these tickets belong to Emirates not jet blue, So Emirates is waiting for approval to do partial refund from there Dubai head office, once we have answer we will let you asap.This was due to missed flight from H & S Travel we try our best to serve our customers.

Excellent customer service and I would highly recommend H & S travels for any bookings. Team is very responsive even on weekends which is not the case with many other travel companies.

[redacted] and [redacted] were a great help in booking our tickets. Keep up the good work guys!

Excellent service and approach.... they are running the business in real time....Tariq who helped to book my trip had good approach for his business the time I told him he called followed up, but not only follow up but he got me good option, without I have asked.... thanks tarak and the management team looking forward with more business with you guys..... 9.5/10 service rating.

I want to thank you again for all your help with the Vegas trip. We had a fantastic time and if not for you, we probably wouldn't have gone!

My family and I as well as recommended friends have used H & S Travels the last several years to assist us with our travel and vacations. The services provided by Mr. [redacted] and his staff have always been first class in both the timing of their response and the offering of their expertise in ways to improve our vacation experience. We would not dream of taking a cruise or other type vacation without the H & S Travels blessing.”

Just a quick note to let you know that everything turned out perfectly and that we really enjoyed the cruise. What a way to travel! Thanks for all that you did to make sure that everything went smoothly.

Thank you for helping with our daughter’s flight to Chicago to start school. We only had two days notice and a budget in mind and with tuition and all we were very worried. You made it possible. Your service is wonderful. We will check 2mycountry first in the future!

Your blog post page reminded me that Sunday, August 2nd [the Sunday after Thanksgiving] is the most expensive day to travel the whole year. I checked with my daughter at school who said she could fly Monday and just miss one class. You saved me almost $200. Thank you 2mycountry.com!

I have once again been really impressed by the efficient service from H&S Travels. I have used them before, and am always so relieved to talk to people who know all the ins and outs of long haul, are friendly and extremely well informed. My questions and requests were dealt with promptly and efficiently. Many thanks to Faizan for his help!

Really excellent and prompt service by Mak and his team. We are very happy with the entire booking process, this is our third time using HNS travel for our bookings and we will definitely use them in the future as well.

The booking agent was very helpful and searched multiple options per my request.

Nice reasonable travel agent.the travel agent [redacted] was very reasonable and helpful.

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Description: Travel Agencies & Bureaus, Tours - Operators & Promoters, Travel Agencies (NAICS: 561510)

Address: 862 Newark Ave Ste 102, Jersey City, New Jersey, United States, 07306

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