It took a week and a half to finally get them to schedule me to come out and look at a leaky faucet They never showed up They are terribleDon't waste your time
Our experience with Donnie's Plumbing, Electric, Heat & Air has been horrible. We have had them out numerous times since March 2015 regarding our Rinnai tank less hot water heater. Each time they came out there was a different reason why they didn't fix it the time before, even though the same code kept appearing. To be fair there was once they came to fix the unit and our phone lines were down.
Both Donnie and Josh are inattentive to the customer, not returning phone calls or showing up in a timely manner. We waited over 7 weeks for them to show up the last time and the response was they were waiting on a part to come in. However, they did not order a part and when they arrived, no part was installed. Ultimately, they disconnected the gas to the hot water heater, left, and have refused to come and install a new hot water heater. Now again we are left with no hot water. We would definitely not recommend them in fact I would stay completely away from them.
It took a week and a half to finally get them to schedule me to come out and look at a leaky faucet They never showed up They are terribleDon't waste your time
Our experience with Donnie's Plumbing, Electric, Heat & Air has been horrible. We have had them out numerous times since March 2015 regarding our Rinnai tank less hot water heater. Each time they came out there was a different reason why they didn't fix it the time before, even though the same code kept appearing. To be fair there was once they came to fix the unit and our phone lines were down.
Both Donnie and Josh are inattentive to the customer, not returning phone calls or showing up in a timely manner. We waited over 7 weeks for them to show up the last time and the response was they were waiting on a part to come in. However, they did not order a part and when they arrived, no part was installed. Ultimately, they disconnected the gas to the hot water heater, left, and have refused to come and install a new hot water heater. Now again we are left with no hot water. We would definitely not recommend them in fact I would stay completely away from them.