I am rejecting this response because: none of this information was discussed prior to the car being placed on a lift. Another customer discussed with me the lack of communication about the procedures being done. My perception of this is that the company was attempting to take advantage of an 87 year old woman by making a minor problem into a major one. Another tire dealer inspected the car after I left Lindsay's, and said it was safe to drive.
Regards,
[redacted]
THE VEHICLE HAD TO BE BROUGHT INTO THE BAY AND PLACED ON THE RACK, IN ORDER TO SEE THE CONDITION OF THE TIRES. THERE IS A RACK FEE FOR EVERY VEHICLE THAT COMES IN, AND THE RACK FEE IS MORE THAN THE COST OF THE ROTATION. THE RACK FEE IS $25.00 AND THE CUSTOMER DID HAVE A TIRE ROTATED TO THE...
SAFEST POSITION. THE TIRE IS A POTENTIAL BLOW OUT AND THE CUSTOMER WAS ADVISED THAT IT HAD BEEN MOVED TO REAR LOCATION WHICH WOULD BE A SAFER PLACE IF THE TIRE DID BLOW OUT. I HELPED THE CUSTOMER WITH THIS REPAIR TICKET THE BEST I COULD. SEBRINA
I am rejecting this response because: none of this information was discussed prior to the car being placed on a lift. Another customer discussed with me the lack of communication about the procedures being done. My perception of this is that the company was attempting to take advantage of an 87 year old woman by making a minor problem into a major one. Another tire dealer inspected the car after I left Lindsay's, and said it was safe to drive.
Regards,
[redacted]
THE VEHICLE HAD TO BE BROUGHT INTO THE BAY AND PLACED ON THE RACK, IN ORDER TO SEE THE CONDITION OF THE TIRES. THERE IS A RACK FEE FOR EVERY VEHICLE THAT COMES IN, AND THE RACK FEE IS MORE THAN THE COST OF THE ROTATION. THE RACK FEE IS $25.00 AND THE CUSTOMER DID HAVE A TIRE ROTATED TO THE...
SAFEST POSITION. THE TIRE IS A POTENTIAL BLOW OUT AND THE CUSTOMER WAS ADVISED THAT IT HAD BEEN MOVED TO REAR LOCATION WHICH WOULD BE A SAFER PLACE IF THE TIRE DID BLOW OUT. I HELPED THE CUSTOMER WITH THIS REPAIR TICKET THE BEST I COULD. SEBRINA