H & W REPAIR

Review: On July 15th 2013 our 2005 chevrolet trailblazer was worked on at h&w. They were hired to switch defective motor with motor that was delivered to be installed. Motor was installed and we picked up on thursday,july 18th, 2013. The motor was missing, running ruff, air conditioner wasnt working. They stated that they had no idea why air didn't work. Motor had no compression in the number 6 cylinder. I had another garage check the air, to find out they didn't hook up the one electric harness. Several nuts were missing, the transmission dipstick was bouncing around, a/c line was missing a nut, and electric harness to radiator was just hanging. The prices for parts were extremely marked up. a hosss that would cost less then 20.00 I was charged74.34. water pump 96.02 with unit cost of 51.99. My vehicle was there for a motor job, in which they worried about my front brakes, which I gave permission, but to get vehicle back running wrong. I had to take it back to where I purchased motor in which they couldn't find it either. My motor is now running right due to the find mechanics at a local chevrolet dealer.Desired Settlement: I want my other bill null and void for 216.49 in which I will not bill them for the cost of correcting their simple mistakes. they did a decent job, but got sloppy in the end.

Business

Response:

Please see attached response

Consumer

Response:

Maybe this business should be further investigated on pricing of parts, because I know some of the prices that were on my bill were out of hand. for them to say honest business, JOKE! Revdex.com:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,