We bought our water purifier 2019 and the water tastes terrible.. We call the company and for them to take a look at it $140.00.. REDICULOUS! We paid over $5,000.00 for the system.. Tired of people Nickle and diming us.. Will not recommend..
I would recommend not to purchase . Reasons , service is horrible, check
Angis list , they give it a fail ! I have had discolored water and contacted H20
with no solution . I then took samples to a Laboratories and had samples tested.The report showed that the TDS Total dissolved Solids were 4 X higher the the EPA allows .
I was told by the Laboratories it would be recommended to bypass the conditioner . I have proof of this from the Laboratories and still H20 concepts still will not agree to replace the defective unit .
Attached see video of water out of my faucet ..Save money and buy from reputable buisness . I would not buy from this Company
We have had our H2O Concept System for several years and can not say enough about it!! What a pleasure to go to any faucet and have pure drinking water I as so happy that we took the step to install this system I never say never - but - I find it hard to believe that anyone will convince me to change
In my wife and I purchased an H2O systemAfter 3yrs the system still works perfectly and we plan to purchase a new system for our new residence at the end of this month, The sales staff was great and easy to work with and all statements and promises were keptThe H2O system is beyond our expectations
Less than a year after paying a lot of money for H2O Concept's glorified charcoal filter of coconut shells, I called them and asked them to buy back my unitI said I was not satisfied with the results of using it for almost a year and preferred softened water and reverse osmosis drinking waterThe H2O Concept's water still tested positive for a lot of dissolved solids which could be more than just harmless mineralsWhen asked what my problem was, I said the salesman implied that the hardness problem with my water would improve over time as the minerals were broken down and less damaging to my pipes and appliancesAfter buying a new dishwasher, I still had film on my dishes and silverware that I had to wipe off before I could use them My answer from management was a flat out, 'we don't buy back our units'To me this spoke volumes about their own confidence in their systemLess than a year of life on a year tank and they didn't even want to make me a offer My experience with the installation was a little strangeThe installer met me at the house before I had fully moved inSeeing the year old hot water heater, he asked if I needed a new oneI said, 'I don't know, I haven't even used this yet.' So he said he would check it outHe called me out of the house and said it wasn't working and had someone to replace it the next day for $I agreed since I knew I needed hot waterThe next morning, I checked the gas line to the house and it wasn't even turned onI turned it on and the hot water heater fired right upI canceled the new ($1000) hot water heater Now the installer should have checked to see if gas was getting to the unit before trying to light itI just thought he was incompetent to not have done thatBut now with the current attitude of management for a dissatisfied customer, I don't knowWas he trying to sell me a over priced hot water heater?
My wife and I have been customers of H2O Concepts for over years now Recently, we decided to replace our older system with a new one The technician named Tom was absolutely perfect in what he does He was competent, courteous and thorough Shortly after buying the new system, we un-expectantly decided to sell our home We then began to work with Sherri the general manager Sherri went well above and beyond our expectations in her efforts to help us evaluate our best options for either taking our system with us or leaving it for the buyers! We will now be buying our third filtration system from H2O Concepts and we will be life-long customers! Thanks H2O Concepts
When they installed our system they had to modify the wall drain for the washing machine because that was where their system drains while the system is in cleaning mode The technician left and everything seemed good but the next morning my wife started some laundry and took the kids to school When she returned, the front of our house was flooded What happened was that the technician did not put the washing machine drain back when he was doneHe just pushed the washing machine back in and left the drain pipe hanging so it filled my house every time it drained I immediately called them and they sent out a couple of technicians Are you ready for this?! They blamed the flood on us I am not kidding! I have the paperwork to prove itThe technician was threatening to my wife and continued to bully her into signing a piece of paper that put the blame on us It says that WE did not install the washing machine drain properly.! It is a good thing my wife is a strong person She
Dear HConcepts First and foremost I wish to personally Thank you for the product & employees you haveEvery time I had contact with your company I was given top service and everyone of your employees treated me with respect and professionalismMy husband and I bought our first system back in and was so happy with the results from the unit that when we had to relocate to another home we install our 2nd system this past winter.( Dec 2015) Just wanting to take a moment to say Thank you for a wonderful product you have on the market and for all the great employees
I was told that was the best I get the fitting leak I had them come out and it still leak, they told me that I would save on detergents they told me that calcium would not stick to faucets or toilet and that wasn't true$4,not worth it I'm surprised they're still in business I don't see them being advertised anymore
We recently had a water system installed by H2O ConceptsEveryone we dealt with at the company - including Sherri, the owner - was friendly, knowledgeable, and very professionalThe water system is so easy to operate and maintain...literally nothing to itThe quality of our water is great and we're happy we chose H2O Concepts
BEWARE, THE Revdex.com GIVES THIS COMPANY AN A+ RATING AND YET 38% OF THE REVIEWS ARE NEGATIVE !!! This company is not honest, just look for a price!! They wont' tell you until they can call you and bother you! Someone who doesn't offer the price up front isn't honest! They hand you a line of $%# [redacted] trying to come to your house and high pressure you, make sure you ask about what happens in years Then another $2,in costs on top of your 4-thousand up front So the first years costs 400-per year then $per year after A very costly expense that they DON'T WANT YOU TO CONSIDER !!!
We have now had our water system for years. The water tastes good, we are healthy, but have the same mineral build-up on our faucets as before it was installed. There is absolutely no difference...
We had a wonderful experience from start to finish Both the sales rep and the installer were pleasant, knowledgable and well-trained No high pressure sales or add on costWe love the taste of our water and feel really good about the purchase of our H2O concept water system We would highly recommend them to anyone looking to get rid of their water softener and RO systems We are happy we made the call
This is our second H2O Concepts water system The installer was very professional, prompt, courteous and attentive, and he finished the install ahead of schedule We are excited to have our new system as there is no other one like it on the market
Angis list , they give it a fail ! I have had discolored water and contacted H20
with no solution . I then took samples to a Laboratories and had samples tested.The report showed that the TDS Total dissolved Solids were 4 X higher the the EPA allows .
I was told by the Laboratories it would be recommended to bypass the conditioner . I have proof of this from the Laboratories and still H20 concepts still will not agree to replace the defective unit .
Attached see video of water out of my faucet ..Save money and buy from reputable buisness . I would not buy from this Company
We have had our H2O Concept System for several years and can not say enough about it!! What a pleasure to go to any faucet and have pure drinking water I as so happy that we took the step to install this system I never say never - but - I find it hard to believe that anyone will convince me to change
In my wife and I purchased an H2O systemAfter 3yrs the system still works perfectly and we plan to purchase a new system for our new residence at the end of this month, The sales staff was great and easy to work with and all statements and promises were keptThe H2O system is beyond our expectations
Everything and everyone was excellent from the gentleman that came out and gave us his sales pitch to the guy that installed it
My experience with h2o concepts has been positive from point of contact to final installGreat overall impression of the company
Less than a year after paying a lot of money for H2O Concept's glorified charcoal filter of coconut shells, I called them and asked them to buy back my unitI said I was not satisfied with the results of using it for almost a year and preferred softened water and reverse osmosis drinking waterThe H2O Concept's water still tested positive for a lot of dissolved solids which could be more than just harmless mineralsWhen asked what my problem was, I said the salesman implied that the hardness problem with my water would improve over time as the minerals were broken down and less damaging to my pipes and appliancesAfter buying a new dishwasher, I still had film on my dishes and silverware that I had to wipe off before I could use them My answer from management was a flat out, 'we don't buy back our units'To me this spoke volumes about their own confidence in their systemLess than a year of life on a year tank and they didn't even want to make me a offer My experience with the installation was a little strangeThe installer met me at the house before I had fully moved inSeeing the year old hot water heater, he asked if I needed a new oneI said, 'I don't know, I haven't even used this yet.' So he said he would check it outHe called me out of the house and said it wasn't working and had someone to replace it the next day for $I agreed since I knew I needed hot waterThe next morning, I checked the gas line to the house and it wasn't even turned onI turned it on and the hot water heater fired right upI canceled the new ($1000) hot water heater Now the installer should have checked to see if gas was getting to the unit before trying to light itI just thought he was incompetent to not have done thatBut now with the current attitude of management for a dissatisfied customer, I don't knowWas he trying to sell me a over priced hot water heater?
My wife and I have been customers of H2O Concepts for over years now Recently, we decided to replace our older system with a new one The technician named Tom was absolutely perfect in what he does He was competent, courteous and thorough Shortly after buying the new system, we un-expectantly decided to sell our home We then began to work with Sherri the general manager Sherri went well above and beyond our expectations in her efforts to help us evaluate our best options for either taking our system with us or leaving it for the buyers! We will now be buying our third filtration system from H2O Concepts and we will be life-long customers! Thanks H2O Concepts
When they installed our system they had to modify the wall drain for the washing machine because that was where their system drains while the system is in cleaning mode The technician left and everything seemed good but the next morning my wife started some laundry and took the kids to school When she returned, the front of our house was flooded What happened was that the technician did not put the washing machine drain back when he was doneHe just pushed the washing machine back in and left the drain pipe hanging so it filled my house every time it drained I immediately called them and they sent out a couple of technicians Are you ready for this?! They blamed the flood on us I am not kidding! I have the paperwork to prove itThe technician was threatening to my wife and continued to bully her into signing a piece of paper that put the blame on us It says that WE did not install the washing machine drain properly.! It is a good thing my wife is a strong person She
Dear HConcepts First and foremost I wish to personally Thank you for the product & employees you haveEvery time I had contact with your company I was given top service and everyone of your employees treated me with respect and professionalismMy husband and I bought our first system back in and was so happy with the results from the unit that when we had to relocate to another home we install our 2nd system this past winter.( Dec 2015) Just wanting to take a moment to say Thank you for a wonderful product you have on the market and for all the great employees
I was told that was the best I get the fitting leak I had them come out and it still leak, they told me that I would save on detergents they told me that calcium would not stick to faucets or toilet and that wasn't true$4,not worth it I'm surprised they're still in business I don't see them being advertised anymore
We recently had a water system installed by H2O ConceptsEveryone we dealt with at the company - including Sherri, the owner - was friendly, knowledgeable, and very professionalThe water system is so easy to operate and maintain...literally nothing to itThe quality of our water is great and we're happy we chose H2O Concepts
BEWARE, THE Revdex.com GIVES THIS COMPANY AN A+ RATING AND YET 38% OF THE REVIEWS ARE NEGATIVE !!! This company is not honest, just look for a price!! They wont' tell you until they can call you and bother you! Someone who doesn't offer the price up front isn't honest! They hand you a line of $%# [redacted] trying to come to your house and high pressure you, make sure you ask about what happens in years Then another $2,in costs on top of your 4-thousand up front So the first years costs 400-per year then $per year after A very costly expense that they DON'T WANT YOU TO CONSIDER !!!
We have now had our water system for years. The water tastes good, we are healthy, but have the same mineral build-up on our faucets as before it was installed. There is absolutely no difference...
They were very good and professional in both the selling and installing on the system
We had a wonderful experience from start to finish Both the sales rep and the installer were pleasant, knowledgable and well-trained No high pressure sales or add on costWe love the taste of our water and feel really good about the purchase of our H2O concept water system We would highly recommend them to anyone looking to get rid of their water softener and RO systems We are happy we made the call
This is our second H2O Concepts water system The installer was very professional, prompt, courteous and attentive, and he finished the install ahead of schedule We are excited to have our new system as there is no other one like it on the market
Installed today Installer, John, very nice and provided an appropriate orientation to the mechanism