H.A. Jack Dunlevy, D.M.D., M.S. and Roger E. Wood, D.D.S., P.C. Reviews (1)
[redacted] began seeing our daughter a couple of yrs ago for braces. We paid regularly as we where instructed. Back in Jan/Feb of 2013 we sat down with the Dr and explained that we had both lost our jobs and what could we do till we found a job so our daughter could get her service.[redacted] said will work and see daughter no issues....once we had a job to begin paying. We saved up some money and paid once in the timeframe. Just saved up more and called to make payment. They charged us late fee. We asked why, since they hadn't charged us one prior and the Dr told us we wouldn't get charged any fees due to the situation, and also because our account was paid ahead for services rendered. I asked for Dr to call me and explain, or I could talk to him at next daughters appointment so we could understand going forward.** Got a call today that they will not see us anymore. We are paid ahead and braces on daughters mouth. This hurts our daughter because we ask questions about how we are billed? we have all of this documented and ready to publish so no one else goes through this. Our total bill was [redacted]give or take, and we have paid over [redacted] of it....Why does the office feel our daughter has to suffer because we just had a question? if we are kicked out, then that dr owes us money and didn't live up to the contract for braces on his side...We need help!!