Mrs [redacted] is correct, the truck was not clean when returned to them Our service department offered to have the truck professionally detailed and to fix any remaining problems; however, Mr [redacted] responded that he did not want our dealership to touch his truck and refused further service from the dealership All charges for parts and labor have been removed This is the only option we have left to reconcile the problem if they chose not to have the dealership touch their truck
Mrs [redacted] is correct, the truck was not clean when returned to them Our service department offered to have the truck professionally detailed and to fix any remaining problems; however, Mr [redacted] responded that he did not want our dealership to touch his truck and refused further service from the dealership All charges for parts and labor have been removed This is the only option we have left to reconcile the problem if they chose not to have the dealership touch their truck