Habitat Real Estate of Puerto Rico

Complaint: [redacted] I am rejecting this response because: I have everything recorded from when I had another friend call to talk to the partner asking if anything came up to where they had to cancel their wedding would they get their money back and the partner said yes that they would they would just keep the depositI have recorded the manager and the partner, they said that we were rude and we werent, I have eveything recorded they have lied and have stolen from us, they spent our money way before our wedding even took place they said that they had things to fix in the building and office supplies to buy, so they didnt have anything to give us back in the first placeIf this doesnt get resolved that we dont get more then 1,dollars back then I am taking them to court to sue for more then what they owe us backwe struggled to pay for our wedding after they did this to us, they hid a 2,dollar hidden fee from us and brought it up to us several weeks before our wedding hence the reason why we didnt want to have our wedding there anymoreI also have recording of the partner saying that her manager tries to force things on people because he used to work for time shares so that he does it to everybody, that is why he tried forcing the bar down our throats and had a nerve to try and argue with me about what I wanted on my wedding dayI have a recording of that as wellI have caught them in several lies and I refuse to let them keep our moneySo I believe that I am going to take this to courtAnd the letter that their suppose attorney sent had several mispelled words and the paper that it was printed on looked faultyi scanned the contract that was between the manager and my husband and I and I scanned the letter from the attorney and sent it to a specialist and a attorney it took a month to get a response but they said that we have a right to get more then what the manager was giving us backThey said that the manager had no right to spend our money that it should of waited until after our wedding just incase something happened and we had to cancel our wedding we were treated wrong and personally I think because we are african americanThe whole time during our meeting he kept referring us to as these people, and I had to correct him, I have that recorded as wellAll we wanted was our money back and we told the to keep the deposit and the cancelation fee and 3,dollars does not add up to that at allthey were suppose to keep on top of but they kept all of our moneyThen they tried to make us stay with them to have our wedding on top of the 2,dollar hidden fee, so they were trying to get more money out of usWe werent going to let that happenWe have been nice and they took advantage of that Regards, [redacted] ***

I RECEIPT YOUR E-MAIL FOR THE DISPUTE / *** *** ***
SHE SING UP A CONTRACT WITH US LAST FEBRUARY TO USE OUR VENUE THE SATURDAY APRIL FOR $ 5,421.16- AFTER THAT SHE SING UP
FOR A PAYMENT PLAN AND WE HONOR HERE SOME $ 200.00 BRIDE BUCKS.THEN SHE CHANGE DATE - ON MARCH FOR APRIL WITH A CHANGE DATE FEE OF $ 500.00
ON FEBRUARY WE GET A CREDIT CARD PAYMENT OF $ 3,THIS IS THE ONLY ONE PAYMENT SHE MADE TO US
IN MARCH SHE WANT TO CHANGE ANOTHER TIME THE BAR SERVICE AND SHE WANT US TO SERVED ONLY MOJITO BAR.
IN APRIL SHE WANT TO CANCEL COMPLETE ALL THE EVENT AND SHE WANT HERE MONEY BACK, ALL THE DEPOSIT $ 3,500.00- WE TRY TO WORK OUT SOMETHING WITH HER TO RETUR A PART OF THE MONEY AND THE REST OF THE MONEY GO TO A CANCELLATION FEE AND CHANGE THE DATE FEE, WE OFTER TO HERE A RETURN OF $ 1,CASH AFTER A LOT OF HOUR OF CALL PHONES WITH HERE MOTHER - AND HERE STEP FATHER AND MSAND MR ***THE DO NOT WANT A MONEY BACK AND THE DECIDE TO TAKE ME TO THE COURT- IN THAT MOMENT I CALL TO MY ATTORNEY AND LEFT THIS CASE IN HIS HANDS BECAUSE THEY DO NOT WANT TO HAVE ANY ARRANGEMENTS WITH METHEY JUST INSULT ME AND WALK OKAY OF MY OFFICE.
IT WAS VERY RUDE THE WAY THEY TALK TO ME AND *** *** AND THEY JUST NEVER ANSWER THE CERTIFIED MAIL MY ATTORNEY *** *** SEND THEY ON MAY
WITH ALL THE EXPENSES TO HIRED A ATTORNEY AND ALL THE CANCELLATIONS FEES AND ALL THE MEETINGS WITH HERE AND THE FAMILY TRYING TO HAVE A NICE RESOLUTIONS I LOSS MORE THAN $ 3,SHE PUT ON THE CONTRACT.
ATTACHED IS ALL THE INFORMATION AND COPY'S OF THE CONTRACT SHE SIGN WITH IN WITH NUMBER SAID DEPOSIT IS NOT REFUNDABLE SHOULD YOU CANCEL " NO REFUNDS "
THANKS FOR YOUR ATTENTION TO THIS MATTER AND [PLEASE CALL ME OR REPLAY IN CASE S=YOU NEED ADDITIONAL INFORMATION
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feedback catering.com

I went there on occasions because they are near home and I thought they had a good reputationEach time I was surprised how expensive it was, but I am retired on Social Security so everything seems expensive to me The last time I told them what the problem was and where the leak was, so they didn't have to spend time diagnosingmy bill included over $in labor costs for what my male friends tell me is a minjob once they got it on the liftI am very disappointed in this business and will tell anyone who asks, not to go thereThe other problem I took to them times and they didn't fix,' couldn't find anything wrong'

Complaint: [redacted]
I am rejecting this response because: I have everything recorded from when I had another friend call to talk to the partner asking if anything came up to where they had to cancel their wedding would they get their money back and the partner said yes that they would they would just keep the deposit. I have recorded the manager and the partner, they said that we were rude and we werent, I have eveything recorded they have lied and have stolen from us, they spent our money way before our wedding even took place they said that they had things to fix in the building and office supplies to buy, so they didnt have anything to give us back in the first place. If this doesnt get resolved that we dont get more then 1,000 dollars back then I am taking them to court to sue for more then what they owe us back. we struggled to pay for our wedding after they did this to us, they hid a 2,000 dollar hidden fee from us and brought it up to us several weeks before our wedding hence the reason why we didnt want to have our wedding there anymore. I also have recording of the partner saying that her manager tries to force things on people because he used to work for time shares so that he does it to everybody, that is why he tried forcing the bar down our throats and had a nerve to try and argue with me about what I wanted on my wedding day. I have a recording of that as well. I have caught them in several lies and I refuse to let them keep our money. So I believe that I am going to take this to court. And the letter that their suppose attorney sent had several mispelled words and the paper that it was printed on looked faulty. I scanned the contract that was between the manager and my husband and I and I scanned the letter from the attorney and sent it to a specialist and a attorney  it took a month to get a response but they said that we have a right to get more then what the manager was giving us back. They said that the manager had no right to spend our money that it should of waited until after our wedding just incase something happened and we had to cancel our wedding.
we were treated wrong and personally I think because we are african american. The whole time during our meeting he kept referring us to as these people, and I had to correct him, I have that recorded as well. All we wanted was our money back and we told the to keep the deposit and the cancelation fee and 3,500 dollars does not add up to that at all. they were suppose to keep 200 on top of 500 but they kept all of our money. Then they tried to make us stay with them to have our wedding on top of the 2,000 dollar hidden fee, so they were trying to get more money out of us. We werent going to let that happen. We have been nice and they took advantage of that.
Regards,
[redacted]