I do not accept the response made by the businessWe as a company do not appreciate the defamation of characterWe are a very reputable company throughout the state of Arizona and we've been in charge of multi million dollar projects that have been successfully completed and up to codeThe access control system failed our company when individuals that had been in an altercation with law enforcement came rushing towards our door and were still able to make entry through our doors even when the system was "engaged"Someone could have been hurt if law enforcement hadn't shown up promptlyEagle locksmith had not reviewed this work to ensure that the work was done up to code, they had an office personnel who has no experience within the electrical field to sign off on said work so that they may be on their way The electrical work that had been done by this company was not up to codeThe power that was ran to the non-working access control system had been done so by using 14/romex with a cord cap installed on the end of it which had romex exposed for about 11in., bent poorly then plugged into an already existing receptacleThe box in which the 14/romex did not contain the proper bushing/connector for these wires to be placed inside of it The owner was made aware of the work that was not up to code when he had dropped off keys to our establishmentHe ensured that he would fix the problem and left to home depot to pick up some material to fix the unsafe work that had been doneI was unable to wait for the owner to come back from home depot and watch the work be done due to assignments for work that required me to be outside of the officeI returned the next day to find that the owner of Eagle locksmith had spliced into a HUSKY brand extension cord to replace the 14/romex and cord capThe overall job was not up to par or up to codeThere is also paint that had been damaged while installation was being done and the raceway in which the wire is in is coming off the wallThe materials aren't quality and neither was the labor behind it.Upon speaking about a full refund with the owner of Eagle Locksmith he agreed to give a full refund and showed up with a check that was not a full refundHe stated he'd be back by mid week to deliver the check and had never shown upHe was contacted via telephone and stated that his lawyers would be in touch
I do not accept the response made by the businessWe as a company do not appreciate the defamation of characterWe are a very reputable company throughout the state of Arizona and we've been in charge of multi million dollar projects that have been successfully completed and up to codeThe access control system failed our company when individuals that had been in an altercation with law enforcement came rushing towards our door and were still able to make entry through our doors even when the system was "engaged"Someone could have been hurt if law enforcement hadn't shown up promptlyEagle locksmith had not reviewed this work to ensure that the work was done up to code, they had an office personnel who has no experience within the electrical field to sign off on said work so that they may be on their way The electrical work that had been done by this company was not up to codeThe power that was ran to the non-working access control system had been done so by using 14/romex with a cord cap installed on the end of it which had romex exposed for about 11in., bent poorly then plugged into an already existing receptacleThe box in which the 14/romex did not contain the proper bushing/connector for these wires to be placed inside of it The owner was made aware of the work that was not up to code when he had dropped off keys to our establishmentHe ensured that he would fix the problem and left to home depot to pick up some material to fix the unsafe work that had been doneI was unable to wait for the owner to come back from home depot and watch the work be done due to assignments for work that required me to be outside of the officeI returned the next day to find that the owner of Eagle locksmith had spliced into a HUSKY brand extension cord to replace the 14/romex and cord capThe overall job was not up to par or up to codeThere is also paint that had been damaged while installation was being done and the raceway in which the wire is in is coming off the wallThe materials aren't quality and neither was the labor behind it.Upon speaking about a full refund with the owner of Eagle Locksmith he agreed to give a full refund and showed up with a check that was not a full refundHe stated he'd be back by mid week to deliver the check and had never shown upHe was contacted via telephone and stated that his lawyers would be in touch