Buyers be ware! You might want to think twice before wasting your money with Security Force, Inc In the first place, I was told by the sales person that the contract would be for years I admit, I didn't read the contract closely when I signed it Now I find my obligation is for years I had this system installed in May of I struggled to avoid alarms especially when a visiting child opening a door could trigger one That was during the first three months I had the system I changed phone service and the system couldn't call out Now all it can do is blare alarms so I've left it disarmed since September of Once it was "serviced" but it still doesn't work Now I have enough people in the house that I don't need the system so I have made no effort to have it repaired Recently I started getting calls about a low battery a lot of calls I finally got one at a time when I could answer it The company agreed to send me a new battery if I could install I declined the only thing I'd get by activating it is a change to charged with reports So now I pay $per month for these useless service and will apparently have to continue to do so for another months
My husband and I recieved an offer by phone from this company very nice ,cheerful lady over the phone informing us that we qualified for their "special" of fire,burglary ect alarm systemsQuotes that she gave me then to my husband were very different it went from $to $within 15minAlso,they requested TOO much information over the phone including our S.S# which we refused to do,when she told us the technician would give us a certificate to give to our homeowners insurance which would save us 10-20% but when I asked for their name and company info so I could contact the insurance she proceeded to deflect from answering me different times being oh there's no need we will give you a certificate,2nd was oh well it COULD save you 4-$a month,3rd was well if your homeowners works within their company finally she gave us the name of their companyVery nice lady but also extremely pushy already assuming she will send someone out to installed the system tomorrowI also told her we have not decided or even have time to discuss thisI know this is their job as a sales person but,I do not like the sales pitch,being pushy ,deflecting,and wanting personal information over the phone.This automatically turn me against the offer completely
We weren't unable to pay we just stopped paying an alarm system was put in our home on March 9th. 2012 after the installation the guy said I can't get in touch with them through the cell number in the alarm its updating! I'm no installer so I took him at his word it was setting going off if you opened the door if you forgot to push the button etc. We thought everything was fine well we go out of town 60 miles someone tries to get into our patio doors in the back of the house. It tripped the alarm but it hadn't called the police the alarm monitoring company etc. So I called and told them and they said we didn't get it I told them what happened when it was put in etc. They never sent anyone to fix it I paid the day they put it in I think it was like around $35.00 it's on my computer. The only call I got was we need your payment I said it's not working and they said well you haven't called us I said oh yes I have. They didn't offer to fix it then either so they call again so I just start making up reasons why I haven't paid them I think the first check was the only one I paid. So I pulled this today and called she said you pay 1,776.00 we'll take it off I said no and it should have been reported 4/1/12 not pd. This is what it says and she said well it will be on your credit 7 years I said that's not correct it was in 4/1/12 I stopped paying she was smart mouthed I hung up!!!This is not right and this is the company it came from http://www.securityforceinc.com/about/ SFI this is not true and needs to be changed please!
The company is
Customer Reviews
Revdex.com Accredited Business since 06/03/2004
Security Force, [redacted] Raleigh, NC XXXXX
Phone: (XXX) XXX-XXXX
[redacted] & [redacted]
Address:
[redacted] N CENTRAL [redacted] STE [redacted]
[redacted] TX XXXXX
(XXX) XXX-XXXX Account Number:
XXXXXX
Original Creditor:
SECURITY FORCE INC
Address Identification Number:
XXXXXXXXXX
Status:
Collection account. $1,776 past due as of Jun 2016.
Status Details:
This account is scheduled to continue on record until Mar 2019.
This item was updated from our processing of your dispute in Jun 2016.
Date Opened:
08/2015
Reported Since:
09/2015
Date of Status:
09/2015
Last Reported:
06/2016 Type:
Collection
Terms:
1 Months
Monthly Payment:
$0
Responsibility:
Individual
Credit Limit/Original Amount:
$1,776
High Balance:
NA
Recent Balance:
$1,776
Recent Payment:
$0
I have read negative reviews about this company and I have to say my experience was quite different. This company went above and beyond to assist my family in our home security system. I am very pleased with the system and their customer service. This is not a scam and I must advise that their customer service is the best I have ever dealt with. They take the time to explain everything and I mean everything multiple times until the customer is satisfied. The technician that installed the system was also very patient and wonderful to deal with. Thanks Security Force Inc. for a great system and wonderful customer service!
My husband and I recieved an offer by phone from this company very nice ,cheerful lady over the phone informing us that we qualified for their "special" of fire,burglary ect alarm systems. Quotes that she gave me then to my husband were very different it went from $30 to $46 within 15min. Also,they requested TOO much information over the phone including our S.S# which we refused to do,when she told us the technician would give us a certificate to give to our homeowners insurance which would save us 10-20% but when I asked for their name and company info so I could contact the insurance she proceeded to deflect from answering me 3 different times 1 being oh there's no need we will give you a certificate,2nd was oh well it COULD save you 4-$8 a month,3rd was well if your homeowners works within their company finally she gave us the name of their company. Very nice lady but also extremely pushy already assuming she will send someone out to installed the system tomorrow. I also told her we have not decided or even have time to discuss this. I know this is their job as a sales person but,I do not like the sales pitch,being pushy ,deflecting,and wanting personal information over the phone.This automatically turn me against the offer completely.
I purchased Security Force, INC and I was happy with my services until I purchased [redacted] from [redacted] my home phone , internet and entertainment provider. [redacted] tv is not satailite it is through phone lines. During installation by [redacted] I was informed that Security Force had use my phone lines and used some old lines from [redacted] and not replaced any new lines and made my phone lines that every time it rained I had static and phone became a party line. I called them and told them that they need to connect to another phone line because It was not properly installed. When [redacted] was installed the [redacted] serviceman told me that they disconnected our security system and to call and have them to come out and fix the lines and tie into my phone correctly so I will have my alarm system connected but as of November 2013 I did not have service. I continued to have problems with my [redacted] but the problem was finally repaired or fixed but I was reminded that my security system by Security Force was still disconnected and that I did not have service. My checking account was deducted monthly and no service whatsoever. I called Security Force and never had it repaired or connected. I called Security Force in May 2014 to tell them we were moving and buying a new home and the person said that my contract would not be any good because it was only for that old address and I would have to sign a new contract. I told him that I would call back. I called back and told him that I would not be needing their service. I was told that I was under contract I then reminded them that I was told that contract was only good for that old address and I preceded to tell them about my system had been connected but I continued to be billed and I had no real service because the wires or lines were disconnected in November 2013. We have been in dispute since June 2014 after we moved. The house was rented and they wanted to know if the new tenants were interested in continuing the security service and I had already informed them that it was not connected to phone system . I am not paying for services I was billed and not receiving and now recanting the contract issue about needing or signing a new contract for new address.
Buyers be ware! You might want to think twice before wasting your money with Security Force, Inc. In the first place, I was told by the sales person that the contract would be for 3 years. I admit, I didn't read the contract closely when I signed it. Now I find my obligation is for 5 years. I had this system installed in May of 2014. I struggled to avoid false alarms especially when a visiting child opening a door could trigger one. That was during the first three months I had the system. I changed phone service and the system couldn't call out. Now all it can do is blare false alarms so I've left it disarmed since September of 2014. Once it was "serviced" but it still doesn't work. Now I have enough people in the house that I don't need the system so I have made no effort to have it repaired. Recently I started getting calls about a low battery a lot of calls. I finally got one at a time when I could answer it. The company agreed to send me a new battery if I could install. I declined the only thing I'd get by activating it is a change to charged with false reports. So now I pay $34.99 per month for these useless service and will apparently have to continue to do so for another 33 months....
Buyers be ware! You might want to think twice before wasting your money with Security Force, Inc In the first place, I was told by the sales person that the contract would be for years I admit, I didn't read the contract closely when I signed it Now I find my obligation is for years I had this system installed in May of I struggled to avoid alarms especially when a visiting child opening a door could trigger one That was during the first three months I had the system I changed phone service and the system couldn't call out Now all it can do is blare alarms so I've left it disarmed since September of Once it was "serviced" but it still doesn't work Now I have enough people in the house that I don't need the system so I have made no effort to have it repaired Recently I started getting calls about a low battery a lot of calls I finally got one at a time when I could answer it The company agreed to send me a new battery if I could install I declined the only thing I'd get by activating it is a change to charged with reports So now I pay $per month for these useless service and will apparently have to continue to do so for another months
My husband and I recieved an offer by phone from this company very nice ,cheerful lady over the phone informing us that we qualified for their "special" of fire,burglary ect alarm systemsQuotes that she gave me then to my husband were very different it went from $to $within 15minAlso,they requested TOO much information over the phone including our S.S# which we refused to do,when she told us the technician would give us a certificate to give to our homeowners insurance which would save us 10-20% but when I asked for their name and company info so I could contact the insurance she proceeded to deflect from answering me different times being oh there's no need we will give you a certificate,2nd was oh well it COULD save you 4-$a month,3rd was well if your homeowners works within their company finally she gave us the name of their companyVery nice lady but also extremely pushy already assuming she will send someone out to installed the system tomorrowI also told her we have not decided or even have time to discuss thisI know this is their job as a sales person but,I do not like the sales pitch,being pushy ,deflecting,and wanting personal information over the phone.This automatically turn me against the offer completely
We weren't unable to pay we just stopped paying an alarm system was put in our home on March 9th. 2012 after the installation the guy said I can't get in touch with them through the cell number in the alarm its updating! I'm no installer so I took him at his word it was setting going off if you opened the door if you forgot to push the button etc. We thought everything was fine well we go out of town 60 miles someone tries to get into our patio doors in the back of the house. It tripped the alarm but it hadn't called the police the alarm monitoring company etc. So I called and told them and they said we didn't get it I told them what happened when it was put in etc. They never sent anyone to fix it I paid the day they put it in I think it was like around $35.00 it's on my computer. The only call I got was we need your payment I said it's not working and they said well you haven't called us I said oh yes I have. They didn't offer to fix it then either so they call again so I just start making up reasons why I haven't paid them I think the first check was the only one I paid. So I pulled this today and called she said you pay 1,776.00 we'll take it off I said no and it should have been reported 4/1/12 not pd. This is what it says and she said well it will be on your credit 7 years I said that's not correct it was in 4/1/12 I stopped paying she was smart mouthed I hung up!!!This is not right and this is the company it came from http://www.securityforceinc.com/about/ SFI this is not true and needs to be changed please!
The company is
Customer Reviews
Revdex.com Accredited Business since 06/03/2004
Security Force, [redacted] Raleigh, NC XXXXX
Phone: (XXX) XXX-XXXX
[redacted] & [redacted]
Address:
[redacted] N CENTRAL [redacted] STE [redacted]
[redacted] TX XXXXX
(XXX) XXX-XXXX Account Number:
XXXXXX
Original Creditor:
SECURITY FORCE INC
Address Identification Number:
XXXXXXXXXX
Status:
Collection account. $1,776 past due as of Jun 2016.
Status Details:
This account is scheduled to continue on record until Mar 2019.
This item was updated from our processing of your dispute in Jun 2016.
Date Opened:
08/2015
Reported Since:
09/2015
Date of Status:
09/2015
Last Reported:
06/2016 Type:
Collection
Terms:
1 Months
Monthly Payment:
$0
Responsibility:
Individual
Credit Limit/Original Amount:
$1,776
High Balance:
NA
Recent Balance:
$1,776
Recent Payment:
$0
Payment History:
2016
I have read negative reviews about this company and I have to say my experience was quite different. This company went above and beyond to assist my family in our home security system. I am very pleased with the system and their customer service. This is not a scam and I must advise that their customer service is the best I have ever dealt with. They take the time to explain everything and I mean everything multiple times until the customer is satisfied. The technician that installed the system was also very patient and wonderful to deal with. Thanks Security Force Inc. for a great system and wonderful customer service!
My husband and I recieved an offer by phone from this company very nice ,cheerful lady over the phone informing us that we qualified for their "special" of fire,burglary ect alarm systems. Quotes that she gave me then to my husband were very different it went from $30 to $46 within 15min. Also,they requested TOO much information over the phone including our S.S# which we refused to do,when she told us the technician would give us a certificate to give to our homeowners insurance which would save us 10-20% but when I asked for their name and company info so I could contact the insurance she proceeded to deflect from answering me 3 different times 1 being oh there's no need we will give you a certificate,2nd was oh well it COULD save you 4-$8 a month,3rd was well if your homeowners works within their company finally she gave us the name of their company. Very nice lady but also extremely pushy already assuming she will send someone out to installed the system tomorrow. I also told her we have not decided or even have time to discuss this. I know this is their job as a sales person but,I do not like the sales pitch,being pushy ,deflecting,and wanting personal information over the phone.This automatically turn me against the offer completely.
I purchased Security Force, INC and I was happy with my services until I purchased [redacted] from [redacted] my home phone , internet and entertainment provider. [redacted] tv is not satailite it is through phone lines. During installation by [redacted] I was informed that Security Force had use my phone lines and used some old lines from [redacted] and not replaced any new lines and made my phone lines that every time it rained I had static and phone became a party line. I called them and told them that they need to connect to another phone line because It was not properly installed. When [redacted] was installed the [redacted] serviceman told me that they disconnected our security system and to call and have them to come out and fix the lines and tie into my phone correctly so I will have my alarm system connected but as of November 2013 I did not have service. I continued to have problems with my [redacted] but the problem was finally repaired or fixed but I was reminded that my security system by Security Force was still disconnected and that I did not have service. My checking account was deducted monthly and no service whatsoever. I called Security Force and never had it repaired or connected. I called Security Force in May 2014 to tell them we were moving and buying a new home and the person said that my contract would not be any good because it was only for that old address and I would have to sign a new contract. I told him that I would call back. I called back and told him that I would not be needing their service. I was told that I was under contract I then reminded them that I was told that contract was only good for that old address and I preceded to tell them about my system had been connected but I continued to be billed and I had no real service because the wires or lines were disconnected in November 2013. We have been in dispute since June 2014 after we moved. The house was rented and they wanted to know if the new tenants were interested in continuing the security service and I had already informed them that it was not connected to phone system . I am not paying for services I was billed and not receiving and now recanting the contract issue about needing or signing a new contract for new address.
Buyers be ware! You might want to think twice before wasting your money with Security Force, Inc. In the first place, I was told by the sales person that the contract would be for 3 years. I admit, I didn't read the contract closely when I signed it. Now I find my obligation is for 5 years. I had this system installed in May of 2014. I struggled to avoid false alarms especially when a visiting child opening a door could trigger one. That was during the first three months I had the system. I changed phone service and the system couldn't call out. Now all it can do is blare false alarms so I've left it disarmed since September of 2014. Once it was "serviced" but it still doesn't work. Now I have enough people in the house that I don't need the system so I have made no effort to have it repaired. Recently I started getting calls about a low battery a lot of calls. I finally got one at a time when I could answer it. The company agreed to send me a new battery if I could install. I declined the only thing I'd get by activating it is a change to charged with false reports. So now I pay $34.99 per month for these useless service and will apparently have to continue to do so for another 33 months....