Hacienda Mexican Restaurants

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me? ?

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

Sent: Friday, September 15, 1:PM Subject: FW: Planet DDS - BBD ID *** To whom it may concern, Please see below the response for this complaint related to *** While UCP did engage with the customer for bridge debt facility based off their SaaS revenue model there was never a
representation that UCP would fund directlyUCP’s engagement agreement with the customer specifically states “placement” of a credit facility, this was disclosed to the customer upfront that a technology bank had interest in funding the transactionUnfortunately in the diligence process the bank was unable to approve the debt proposalAt this time UCP took the deal to an alternative investor, again fully disclosed to the customer, and this investor had interest in getting the transaction closedHowever during the diligence cycle of this deal getting closed Mr***, via email put the deal on hold as there was an alternative seller financing option on an acquisition he was working on closing We got notice from the funder that the deal was on hold until further noticeMr***, then requested a refundUCP has no problem terminating the transaction and issuing a refund, there are however agreed to diligence costs that Mr*** agreed to in writing UCP did everything as detailed in the engagement agreement and was able to place the transaction with a lender that Mr*** was in detailed communication withAdditionally UCP has reached out to Mr*** to resolve thisUCP values all relationships with customers and while it is unfortunate that not all deals close, this particular customer was on a path to close and put the deal on holdThank you United Capital Administration DeptRespectfully, Eric *** Finance Manager United Capital Partners LLC Texas Avenue, Ste Houston, TX Phone: (713) 230-Email: e***@unitedcapllc.com Web: www.unitedcapllc.com