Thank You for the explanationI just wanted to gather enough information, so I could make a fair decisionIt is so difficult when it comes to repairing a vehicle when it exceeds 200,milesWhere do you start and where do you stop with the repairsMarkley Motors is a very fair company and we will be happy to split the cost of the repairs with you, and refund the $you have requestedIf you have any further questions please feel free to contact me at your convenience
Complaint: [redacted] I am rejecting this response because:I am simply asking to be reimbursed for half of the repair costs After completing the 30K servicing, I brought the car to Markley's for servicing twice After both times it was serviced it failed emissions testing again After the last emissions test the [redacted] /"Air" Program did a Vehicle Evaluation with the conclusion that the car likely has bad valve guides and need an engine overhaul/rebuild/new engine The cost to do this would likely exceed the vehicle's value If Markley's had informed me of that total extent of repairs before any were performed, I would have undertaken none of them The technician there told me the indications for the need of an engine overhaul/rebuild/new engine were there before any repairs were undertaken.I have attached all the emission test reports and the vehicle evaluations, you already have the repair details Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me How and when should I expect the refund?
Regards,
*** ***
Complaint: ***
I am rejecting this response because:While I appreciate the offer, I have already purchased a new vehicle and do not need to trade in the *** on another vehicleIn my own spirit of goodwill, I would be happy if Markley Motors wrote me a check in the amount of $4,and in return I will give them the *** to do with what they wish.Regards,
*** ***
We have reviewed the request presented to us with *** ***, our General Manager. Markley Motors will be happy to assist *** with his requestWe would be happy have *** trade his vehicle in to Markley Motors, in return we will apply $towards the purchase of any of
our used cars. We make this offer in the spirit of goodwill, and hope we can be of assistance in the future
We mailed the refund check 02/18/2015. Thank You for your time and feedback in this matterIf you have any further questions please call me.Thanks*** ***
*** *** ***
We would be happy to do additional repairs to Mr*** Truck, however we have yet to get approval from the insurance company involved to do any additional repairsThe truck has several dents and chips in the paint, and we would be happy to repair any of them for Mr ***, we just need approval
from the party that is going to pay for the repairsLet us know how we can help in the future
We are very sorry for any inconvenience. We are willing to purchase [redacted] at his requested price of $4500.If this offer is acceptable please respond, and we will start the purchase process. [redacted] [redacted]
Thank You for the explanation. I just wanted to gather enough information, so I could make a fair decision. It is so difficult when it comes to repairing a vehicle when it exceeds 200,000 miles. Where do you start and where do you stop with the repairs. Markley Motors is a very fair company and we will be happy to split the cost of the repairs with you, and refund the $460.00 you have requested. If you have any further questions please feel free to contact me at your convenience.
Complaint: [redacted]
I am rejecting this response because:I am simply asking to be reimbursed for half of the repair costs. After completing the 30K...
servicing, I brought the car to Markley's for servicing twice. After both times it was serviced it failed emissions testing again. After the last emissions test the [redacted]/"Air" Program did a Vehicle Evaluation with the conclusion that the car likely has bad valve guides and need an engine overhaul/rebuild/new engine. The cost to do this would likely exceed the vehicle's value. If Markley's had informed me of that total extent of repairs before any were performed, I would have undertaken none of them. The technician there told me the indications for the need of an engine overhaul/rebuild/new engine were there before any repairs were undertaken.I have attached all the emission test reports and the vehicle evaluations, you already have the repair details.
Regards,
[redacted]
Thank You for the explanationI just wanted to gather enough information, so I could make a fair decisionIt is so difficult when it comes to repairing a vehicle when it exceeds 200,milesWhere do you start and where do you stop with the repairsMarkley Motors is a very fair company and we will be happy to split the cost of the repairs with you, and refund the $you have requestedIf you have any further questions please feel free to contact me at your convenience
Complaint: [redacted] I am rejecting this response because:I am simply asking to be reimbursed for half of the repair costs After completing the 30K servicing, I brought the car to Markley's for servicing twice After both times it was serviced it failed emissions testing again After the last emissions test the [redacted] /"Air" Program did a Vehicle Evaluation with the conclusion that the car likely has bad valve guides and need an engine overhaul/rebuild/new engine The cost to do this would likely exceed the vehicle's value If Markley's had informed me of that total extent of repairs before any were performed, I would have undertaken none of them The technician there told me the indications for the need of an engine overhaul/rebuild/new engine were there before any repairs were undertaken.I have attached all the emission test reports and the vehicle evaluations, you already have the repair details Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me How and when should I expect the refund?
Regards,
*** ***
Complaint: ***
I am rejecting this response because:While I appreciate the offer, I have already purchased a new vehicle and do not need to trade in the *** on another vehicleIn my own spirit of goodwill, I would be happy if Markley Motors wrote me a check in the amount of $4,and in return I will give them the *** to do with what they wish.Regards,
*** ***
We have reviewed the request presented to us with *** ***, our General Manager. Markley Motors will be happy to assist *** with his requestWe would be happy have *** trade his vehicle in to Markley Motors, in return we will apply $towards the purchase of any of
our used cars. We make this offer in the spirit of goodwill, and hope we can be of assistance in the future
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
Regards,
*** ***-***
We mailed the refund check 02/18/2015. Thank You for your time and feedback in this matterIf you have any further questions please call me.Thanks*** ***
*** *** ***
We would be happy to do additional repairs to Mr*** Truck, however we have yet to get approval from the insurance company involved to do any additional repairsThe truck has several dents and chips in the paint, and we would be happy to repair any of them for Mr ***, we just need approval
from the party that is going to pay for the repairsLet us know how we can help in the future
We are very sorry for any inconvenience. We are willing to purchase [redacted] at his requested price of $4500.If this offer is acceptable please respond, and we will start the purchase process. [redacted] [redacted]
Thank You for the explanation. I just wanted to gather enough information, so I could make a fair decision. It is so difficult when it comes to repairing a vehicle when it exceeds 200,000 miles. Where do you start and where do you stop with the repairs. Markley Motors is a very fair company and we will be happy to split the cost of the repairs with you, and refund the $460.00 you have requested. If you have any further questions please feel free to contact me at your convenience.
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I am simply asking to be reimbursed for half of the repair costs. After completing the 30K...
servicing, I brought the car to Markley's for servicing twice. After both times it was serviced it failed emissions testing again. After the last emissions test the [redacted]/"Air" Program did a Vehicle Evaluation with the conclusion that the car likely has bad valve guides and need an engine overhaul/rebuild/new engine. The cost to do this would likely exceed the vehicle's value. If Markley's had informed me of that total extent of repairs before any were performed, I would have undertaken none of them. The technician there told me the indications for the need of an engine overhaul/rebuild/new engine were there before any repairs were undertaken.I have attached all the emission test reports and the vehicle evaluations, you already have the repair details.
Regards,
[redacted]
We are in the process of reviewing your request. Could you please provide a breakdown for the request of a refund of $460.00.Thank You