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Haggen Reviews (2)

Complaint: [redacted] I am rejecting this response because: I would like to first address Haggen’s “Internal System” decision that states “that the reconstituted antibiotic likely had not been vigorously shaken for a minimum of seconds prior to use.” Not only is this a blatant accusation with no supporting evidence, but also has countless holes in its legitimacyIf one were to neglect “vigorously shaking” a reconstituted antibiotic, the volume of said solution would not change it would merely separateThis fact alone would negate Haggen’s response due to the fact that the medication not only had a thicker consistently, but it also had an extreme decrease in volume (Due to inaccurate preparation by the Pharmacist)This “Pharmacy-related adverse event” resulted in the need for my son to be seen immediately by his Pediatrician As stated in my initial complain, I had been in touch with multiple Haggen’s Representatives which I would agree accounts to approximately phone calls (Shows how often Haggen’s Representatives will defer responsibly) Ultimately all communication was directed to the Legal department, even though my only request was for my son’s medical documentationLiz P [redacted] (Haggen’s Legal representative) called me and stated that my wife and I (A Clinical/Medical Professional) ignorantly overdosed our child and are now searching for a legal scapegoatRespectfully, I requested to talk to MsP [redacted] superiorCondescendingly, I was referred to Haggen’s CEO John C [redacted] for any further inquiriesMsP [redacted] then stated multiple times that I have no right to any of my son’s pharmaceutical/medical documentationAt this time I compromised with MsP [redacted] and requested a written “refusal of information”MsP [redacted] obliged and requested my email address for the above stated documentAfter one week with no documentation received, I contacted MsP [redacted] back only to get her voicemailWith no acknowledgment of my call, I continued to respectfully contact and leave my contact information to jog MsP [redacted] memory of our conversation With no return call from MsP***, I received correspondence from a Loss Preventions Security Manager whom threateningly informed me that I am under an internal review for Harassment and that I should cease all communication attempts to avoid legal actionIn response to Haggen’s illegitimate threat, I respectfully requested permission to voice record the remainder of the conversationNot only did the representative decline, but was quick to discontinue all conversationAt NO point throughout my conversation did I use threatening, abusive or profane languageThis flagrant defamation of character against me closely correlates with the unethical treatment that I have received in my quest to receive my month old son’s medically relevant documentation I understand that Haggen’s considers this matter closed and for that valueless decision, I have contacted the Revdex.com, Office of Attorney General and the Washington State Department of Health for additional guidance I once again thank you for your time and consideration in reviewing my rebuttalSincerely, [redacted] ***

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Address: 36101 Bob Hope Dr, Rancho Mirage, California, United States, 92270-2001

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