Haid's Plumbing & Heating

HAID'SPLUMBING s HEATINkFor all your plumbing needs! MAR Phone: 307-258-P.OBox Fax: 307-333-Casper, WY 826052/27/Reply to Revdex.com complaint number: [redacted] To answer to the complaint from [redacted] ** ***; The year of we had office help that was incompetent with their ability to retrieve appropriate billing information, this had gone on for several months before we caught onWhen she was relieved of her duties we hired new office helpAfter proper training, we took time to go back through their files and tried to re-issue invoices that said person told us she invoiced out and never didSo we began to look up addresses on the county assessors website, per lawyer advise, which only the one owner, which was [redacted] Mrs [redacted] contacted us and explained to us that this was not her invoice, she had just moved into the house in We apologized for any inconvenience because the invoice had gone to our lawyer for collection efforts, not knowing that she was not the owner at the timeWe explained that to her via phone, and told her that we would not bother her any more with that invoice, and clear any collection effort towards [redacted] We are going to do further investigation to find the proper owner of this billSo, we did apologize to her and we are sorry for any inconvenience that this may have caused herWe do not understand why she wrote this letter to you because we do not run scams or falsely bill people, just simply trying to collect our fundsIf you have any concerns or questions please feel free to contact us at anytime [redacted] *** President/ Owner Haid's Plumbing and Heating

HAID'SPLUMBING s HEATINkFor all your plumbing needs! MAR 2015 Phone: 307-258-P.OBox 50976 Fax: 307-333-Casper, WY 826052/27/2015 Reply to Revdex.com complaint number: *** To answer to the complaint from *** ** *** ** *** *** *** *** *** **
***; The year of we had office help that was incompetent with their ability to retrieve appropriate billing information, this had gone on for several months before we caught onWhen she was relieved of her duties we hired new office helpAfter proper training, we took time to go back through their files and tried to re-issue invoices that said person told us she invoiced out and never didSo we began to look up addresses on the county assessors website, per lawyer advise, which only the one owner, which was *** ***Mrs*** contacted us and explained to us that this was not her invoice, she had just moved into the house in We apologized for any inconvenience because the invoice had gone to our lawyer for collection efforts, not knowing that she was not the owner at the timeWe explained that to her via phone, and told her that we would not bother her any more with that invoice, and clear any collection effort towards *** ***We are going to do further investigation to find the proper owner of this billSo, we did apologize to her and we are sorry for any inconvenience that this may have caused herWe do not understand why she wrote this letter to you because we do not run scams or falsely bill people, just simply trying to collect our funds. If you have any concerns or questions please feel free to contact us at anytime. *** *** President/ Owner Haid's Plumbing and Heating