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Haid's Plumbing & Heating

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HAID'SPLUMBING s HEATINkFor all your plumbing needs! MAR 2 2015  Phone: 307-258-8244 P.O. Box 50976 Fax: 307-333-4485 Casper, WY 826052/27/2015 Reply to Revdex.com complaint number: [redacted] To answer to the complaint from [redacted]...

[redacted]; The year of 2013 we had office help that was incompetent with their ability to retrieve appropriate billing information, this had gone on for several months before we caught on. When she was relieved of her duties we hired new office help. After proper training, we took time to go back through their files and tried to re-issue invoices that said person told us she invoiced out and never did. So we began to look up addresses on the county assessors website, per lawyer advise, which only the one owner, which was [redacted]. Mrs. [redacted] contacted us and explained to us that this was not her invoice, she had just moved into the house in 2014. We apologized for any inconvenience because the invoice had gone to our lawyer for collection efforts, not knowing that she was not the owner at the time. We explained that to her via phone, and told her that we would not bother her any more with that invoice, and clear any collection effort towards [redacted]. We are going to do further investigation to find the proper owner of this bill. So, we did apologize to her and we are sorry for any inconvenience that this may have caused her. We do not understand why she wrote this letter to you because we do not run scams or falsely bill people, just simply trying to collect our funds. If you have any concerns or questions please feel free to contact us at anytime. [redacted] President/ Owner Haid's Plumbing and Heating

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Address: 1105 Falcon Ave, Mills, Wyoming, United States, 82644

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