Hailkat Restoration

On October 27, Hailkat Restoration agreed to repair Mrs***’s roofShe selected her materials and her Homeowners Association approved her choice on or around November 9, Hailkat Restoration informed Mrs*** that they could schedule her repairs on November or of Mrs
*** refused to allow Hailkat to perform the roof repair that week because it was thanksgiving weekHailkat’s owner Bobby *** explained that if they could not perform the repairs by the end of November the cold weather would prevent Hailkat from performing the work until spring timeMrs*** refused to allow Hailkat to perform the work, despite the fact that Hailkat had already purchased a surety bond and paid for the permit for the roof repairOn or around Midl the weather became warm enough to perform roof repair, Hailkat once again contacted Mrs*** to schedule her roof repairOnce again Mrs*** refused to allow Hailkat to perform the roof repair on her home and cancelled the contractBefore Hailkat could even respond to Mrs***’s request, Mrs*** began to make unfounded and complaints to various agencies throughout IllinoisEven though Hailkat is entitled, by contract, to withhold $3,in liquidated damages, Hailkat provided a full refund to Mrs***'s attorney on May 8, Mrs*** has been very unreasonable in barring Hailkat performing the work they were contracted to performAdditionally, her untruthful accusations and reports made to the State of Illinois are not defamatory, they cost Hailkat money to defend yet Hailkat still provided a full refund, even though it was our right, by agreement, to withhold $3,