Haines Contracting & Remodeling

Dear Ms. [redacted],In response to your letter dated September 27,2017, please be advised that the dates of estimate and payments are all accurate. The final invoice sent to the said customer was a normal business procedure, as there were several project/cabinet changes and revisions requested by the...

customer. Mr. and Mrs. [redacted] were verbally made aware of this prior. I incurred several out of pocket expenses on this particular job, with no qualms. Also, I was not aware they were this dis-satisfied with the entire job, and was actually very shocked and disappointed to hear this. It was stated that they did not want to pay for the extras, and I had already accepted that and closed the file. Therefore I guarantee no further contact and request no further contact in return. Lastly, I request that the statements in regards to bulling and threatening phone call from some agency be removed. I never held any harsh feelings against Mr. and Mrs. Praxmarer. My longevity as a Contractor and reputation would never indicate any signs of bullying tactics. That is not the person I am. The said phone call is not related to this circumstance in any manner, as it was not organized by me. I consider this assumption to be one-hundred percent untrue and a form of slander upon me and my business. Any phone records I hold would never demonstrate that type of unprofessional action. Respectfully, [redacted] Contracting & Remodeling