Hair by Sonia

Hair by Sonia has been in business since and has never had a Revdex.com complaint filed against it We pride ourselves in providing professional services where hair care is not an option; it’s the standard This particular customer visited the salon and expressed she was not pleased with her service after having left the salon She was offered free service to do her hair over, and she was also offered her money back While the customer stated she was interested in being compensated for her payment and dissatisfaction, no effort was made by the customer to actually do either She did not reschedule an appointment, nor did she meet at the agreed upon time to receive her refund This customer filed this complaint, which is not completely accurate, and has since made no attempt to respond to the multiple calls left for her to resolve the complaint As a result, a check was mailed to the address included in this complaint for the customer At Hair by Sonia, providing customer satisfaction is our goal While this was not an ideal situation, we hope this resolves the issue and satisfies this past customer

Hair by Sonia has been in business since 2007 and has never had a Revdex.com complaint filed against it.  We pride ourselves in providing professional services where hair care is not an option; it’s the standard.  This particular customer visited the salon and expressed she was...

not pleased with her service after having left the salon.  She was offered free service to do her hair over, and she was also offered her money back.  While the customer stated she was interested in being compensated for her payment and dissatisfaction, no effort was made by the customer to actually do either.  She did not reschedule an appointment, nor did she meet at the agreed upon time to receive her refund.  This customer filed this complaint, which is not completely accurate, and has since made no attempt to respond to the multiple calls left for her to resolve the complaint.  As a result, a check was mailed to the address included in this complaint for the customer.  At Hair by Sonia, providing customer satisfaction is our goal.  While this was not an ideal situation, we hope this resolves the issue and satisfies this past customer.