[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]This responds to your letter of October 10, PreCheck, LLC has still not addressed the issues of this dispute, and we are concerned they may notWe will continue to work with them in the hope of reaching a resolutionIn the meantime, please notate this file as "pending and not "answered' as that is not an accurate description,We truly appreciate the continued assistance of the Revdex.com
Regards,
*** ***
RE: Response to Customer Concern ID ***Mr***This letter serves as the response of iPreCheck to the "Customer Concern" received by the Revdex.com on August 11", from *** *** and with ID ***Contrary to the allegations of Ms*** and *** ***, they have failed to live up
to the obligations imposed upon them by the LeaseAs will be explained below, iPreCheck validly cancelled its lease agreement with *** ***Then, prior to the Conclusion of the Lease, *** *** repossessed the premises without notice orCUSC,iPreCheck, LLC entered into a lease agreement with *** *** on July 1, and took possession of the premises at that timeiPreCheck never had an agreement with Ms***Further, *** *** was never a customer of iPreCheck, but instead iPreCheck's landlord.The lease between the parties contained a provision wherein iPreCheck could end the lease early with days notice, and forfeiting their security deposit, and paying an exit feeOn January 29", 2016, iPreCheck sent a letter to Ms*** stating that iPreCheck would be terminating its lease early, as per the lease, with the last day of the lease occurring on April 31, The letter also acknowledged that iPreCheck would continue paying rent during the remainder of the lease, and would forfeit its security deposit.Pursuant to the letter, iPreCheck began to move to new, larger office space in April, iPreCheck had almost completely moved out by the middle of April, but had paid its rent current through the end of April, as required by the letter and the LeaseHowever, when an employee stopped by to pick up mail on April 20", they learned that the locks had been changed on iPreCheck's space at *** ***Again, this was days prior to the termination of iPreCheck's Lease with *** ***, and iPreCheck was fully paid up,Despite repossessing the premises illegally and contrary to the lease, *** *** Contacted iPreCheck in June of claiming that *** *** was owed in excess of $7,The majority of these charges were alleged to be for back rent from May and JuneHowever, by the terms of the Lease and the letter iPreCheck does not owe rent for May or June,iPreCheck has fully complied with the Lease and its obligations, *** *** has failed to do so, first by illegally repossessing the office space while iPreCheck was still a tenant and paid up, and second by attempting to charge for rent that it is not entitled toIf anyone is acting "contrary to transparent business practices, truthfulness, substantiation and its Revdex.com Commitments" it is Ms*** and *** ***Even more outrageous is the fact that Ms*** and *** *** have chosen to spread what they know to be blatant mistruths in an attempt to blackmail iPreCheckGiven the information provided by iPreCheck, and the fact that Ms*** and *** *** have clearly been dishonest in their "Customer Concern," iPreCheck requests that this Customer Concern be dismissed, and not considered in any ratings considerationFurther, as the Customer Concern contains information, iPreCheck requests this Customer Concern not be included in any publicly available record
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]The documentation highlights the sharp contrast between the facts and the statements of Mr*** in the letterThe agreement was for two years beginning July 1, and ending in Attached is Article III of the LeaseSection explicitly states the process and financial ramifications of early terminationPer the lease, "tenant will pay the landlord months rent and S3,and forfeit the security deposit.”*** *** *** *** received the attached notification of termination from Mr*** dated January 29, Contrary to Mr***'s recent written statement to the Revdex.com, Mr*** states "per our lease agreement we will remain a tenant for the next months and will keep the rental obligation, including the forfeiture of our security depositThat would put our last day of occupancy on April 31, 2016.” iPreCheck, in fact, voluntarily vacated the premises, with no action being required on the part of *** *** *** ***.The early termination triggered the specific provisions identified aboveIn accordance with the agreement, $7,696,is due from iPreCheck to *** *** *** ***To date, *** *** *** *** has received no communication or monies due from Mr*** and iPreCheck in response to correspondence dated June 13, and June 29, 2016.We appreciate the assistance of the Revdex.com.Regards,
*** ***
This letter serves as the response of iPreCheck to the “Response” received by the Revdex.com on July 20th, 2016 from [redacted] regarding Customer Concern ID [redacted]. Neither Kemper Pond nor Ms. [redacted] have been able to articulate why they believe iPreCheck owes them $7,696.97. The Response filed on 9/20 correctly cites Section 3.1 that says that tenant will pay landlord 2 months’ rent and $3,000 and forfeit the security deposit. Further, Ms. [redacted] does not dispute that iPreCheck tendered its notice on January 29th, 2016. Ms. [redacted] also does not dispute that iPreCheck paid rent for February, March and April, 2016. That is 3 months’ additional rent, more than the 2 months rent required. Ms. [redacted] has also failed to respond to the fact that she and Kemper Pond illegally and without cause repossessed the office space iPreCheck had been using prior to the date the lease was to end. Kemper Pond admits in its Response that the letter sent by iPreCheck terminating the lease agreement stated that the lease would end on April 31st, 2016. [redacted] and Kemper Pond also do not dispute that rent had been paid through April 31st. No explanation is given for why [redacted] and Kemper Pond executed an illegal self-help eviction before April 20th, except to say that iPreCheck “voluntarily vacated the premises.” However, [redacted] and Kemper Pond had already received notice that iPreCheck intended to remain in possession until April 31st. It is true that iPreCheck was moving during this period, so the office space was occupied less and less over time. However, one would think that [redacted] and Kemper Pond would be accustomed to these situations. As noted before, [redacted] and Kemper Pond’s actions prevented iPreCheck from receiving certain important pieces of mail. iPreCheck requests that the Revdex.com close the matter as [redacted] and Kemper Pond have not responded in any way, shape or form to the allegations contained in iPreCheck’s response to their Consumer Concern. iPreCheck has addressed all of the issues raised by [redacted] and Kemper Pond. [redacted] and Kemper Pond have, in turn, have failed to counter any of iPreCheck’s allegations. Kemper Pond and [redacted] have therefore, by failing to respond, admitted that iPreCheck had paid in full through April, and that they had improperly repossessed iPreCheck’s office space prior to the termination of their lease. As a result there are no issues left in dispute, and this matter ought to be closed by the Revdex.com. Sincerely, [redacted] CEO, iPreCheck
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
This letter is submitted jointly by [redacted], attorney for iPreCheck, LLC, and [redacted], attorney for Kemper Pond Office Park, LLC. The parties to the above described customer concern hereby notify the Revdex.com that any and all complaints, disputes, and concerns between the parties have been fully and completely resolved, and that any and all complaints, disputes, and concerns are dismissed, withdrawn, and considered fully and finally resolved.Accordingly, Kemper Pond Office Park, LLC, and iPreCheck, LLC consider this matter completely closed, Please notify [redacted] and [redacted] if there are any additional matters which need to be addressed by the Revdex.com.
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]This responds to your letter of October 10, PreCheck, LLC has still not addressed the issues of this dispute, and we are concerned they may notWe will continue to work with them in the hope of reaching a resolutionIn the meantime, please notate this file as "pending and not "answered' as that is not an accurate description,We truly appreciate the continued assistance of the Revdex.com
Regards,
*** ***
RE: Response to Customer Concern ID ***Mr***This letter serves as the response of iPreCheck to the "Customer Concern" received by the Revdex.com on August 11", from *** *** and with ID ***Contrary to the allegations of Ms*** and *** ***, they have failed to live up
to the obligations imposed upon them by the LeaseAs will be explained below, iPreCheck validly cancelled its lease agreement with *** ***Then, prior to the Conclusion of the Lease, *** *** repossessed the premises without notice orCUSC,iPreCheck, LLC entered into a lease agreement with *** *** on July 1, and took possession of the premises at that timeiPreCheck never had an agreement with Ms***Further, *** *** was never a customer of iPreCheck, but instead iPreCheck's landlord.The lease between the parties contained a provision wherein iPreCheck could end the lease early with days notice, and forfeiting their security deposit, and paying an exit feeOn January 29", 2016, iPreCheck sent a letter to Ms*** stating that iPreCheck would be terminating its lease early, as per the lease, with the last day of the lease occurring on April 31, The letter also acknowledged that iPreCheck would continue paying rent during the remainder of the lease, and would forfeit its security deposit.Pursuant to the letter, iPreCheck began to move to new, larger office space in April, iPreCheck had almost completely moved out by the middle of April, but had paid its rent current through the end of April, as required by the letter and the LeaseHowever, when an employee stopped by to pick up mail on April 20", they learned that the locks had been changed on iPreCheck's space at *** ***Again, this was days prior to the termination of iPreCheck's Lease with *** ***, and iPreCheck was fully paid up,Despite repossessing the premises illegally and contrary to the lease, *** *** Contacted iPreCheck in June of claiming that *** *** was owed in excess of $7,The majority of these charges were alleged to be for back rent from May and JuneHowever, by the terms of the Lease and the letter iPreCheck does not owe rent for May or June,iPreCheck has fully complied with the Lease and its obligations, *** *** has failed to do so, first by illegally repossessing the office space while iPreCheck was still a tenant and paid up, and second by attempting to charge for rent that it is not entitled toIf anyone is acting "contrary to transparent business practices, truthfulness, substantiation and its Revdex.com Commitments" it is Ms*** and *** ***Even more outrageous is the fact that Ms*** and *** *** have chosen to spread what they know to be blatant mistruths in an attempt to blackmail iPreCheckGiven the information provided by iPreCheck, and the fact that Ms*** and *** *** have clearly been dishonest in their "Customer Concern," iPreCheck requests that this Customer Concern be dismissed, and not considered in any ratings considerationFurther, as the Customer Concern contains information, iPreCheck requests this Customer Concern not be included in any publicly available record
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]The documentation highlights the sharp contrast between the facts and the statements of Mr*** in the letterThe agreement was for two years beginning July 1, and ending in Attached is Article III of the LeaseSection explicitly states the process and financial ramifications of early terminationPer the lease, "tenant will pay the landlord months rent and S3,and forfeit the security deposit.”*** *** *** *** received the attached notification of termination from Mr*** dated January 29, Contrary to Mr***'s recent written statement to the Revdex.com, Mr*** states "per our lease agreement we will remain a tenant for the next months and will keep the rental obligation, including the forfeiture of our security depositThat would put our last day of occupancy on April 31, 2016.” iPreCheck, in fact, voluntarily vacated the premises, with no action being required on the part of *** *** *** ***.The early termination triggered the specific provisions identified aboveIn accordance with the agreement, $7,696,is due from iPreCheck to *** *** *** ***To date, *** *** *** *** has received no communication or monies due from Mr*** and iPreCheck in response to correspondence dated June 13, and June 29, 2016.We appreciate the assistance of the Revdex.com.Regards,
*** ***
This letter serves as the response of iPreCheck to the “Response” received by the Revdex.com on July 20th, 2016 from [redacted] regarding Customer Concern ID [redacted]. Neither Kemper Pond nor Ms. [redacted] have been able to articulate why they believe iPreCheck owes them $7,696.97. The Response filed on 9/20 correctly cites Section 3.1 that says that tenant will pay landlord 2 months’ rent and $3,000 and forfeit the security deposit. Further, Ms. [redacted] does not dispute that iPreCheck tendered its notice on January 29th, 2016. Ms. [redacted] also does not dispute that iPreCheck paid rent for February, March and April, 2016. That is 3 months’ additional rent, more than the 2 months rent required. Ms. [redacted] has also failed to respond to the fact that she and Kemper Pond illegally and without cause repossessed the office space iPreCheck had been using prior to the date the lease was to end. Kemper Pond admits in its Response that the letter sent by iPreCheck terminating the lease agreement stated that the lease would end on April 31st, 2016. [redacted] and Kemper Pond also do not dispute that rent had been paid through April 31st. No explanation is given for why [redacted] and Kemper Pond executed an illegal self-help eviction before April 20th, except to say that iPreCheck “voluntarily vacated the premises.” However, [redacted] and Kemper Pond had already received notice that iPreCheck intended to remain in possession until April 31st. It is true that iPreCheck was moving during this period, so the office space was occupied less and less over time. However, one would think that [redacted] and Kemper Pond would be accustomed to these situations. As noted before, [redacted] and Kemper Pond’s actions prevented iPreCheck from receiving certain important pieces of mail. iPreCheck requests that the Revdex.com close the matter as [redacted] and Kemper Pond have not responded in any way, shape or form to the allegations contained in iPreCheck’s response to their Consumer Concern. iPreCheck has addressed all of the issues raised by [redacted] and Kemper Pond. [redacted] and Kemper Pond have, in turn, have failed to counter any of iPreCheck’s allegations. Kemper Pond and [redacted] have therefore, by failing to respond, admitted that iPreCheck had paid in full through April, and that they had improperly repossessed iPreCheck’s office space prior to the termination of their lease. As a result there are no issues left in dispute, and this matter ought to be closed by the Revdex.com. Sincerely, [redacted] CEO, iPreCheck
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
This letter is submitted jointly by [redacted], attorney for iPreCheck, LLC, and [redacted], attorney for Kemper Pond Office Park, LLC. The parties to the above described customer concern hereby notify the Revdex.com that any and all complaints, disputes, and concerns between the parties have been fully and completely resolved, and that any and all complaints, disputes, and concerns are dismissed, withdrawn, and considered fully and finally resolved.Accordingly, Kemper Pond Office Park, LLC, and iPreCheck, LLC consider this matter completely closed, Please notify [redacted] and [redacted] if there are any additional matters which need to be addressed by the Revdex.com.