Hair on Broadway

I would strongly recommend the public NOT do business with Vicky's Hair on Broadway, Inc. in Pewaukee, WI. A first-time appointment was arranged over the telephone for September 1, 2020 with this hairdresser. I have since learned this business is not licensed by the Wisconsin Dept. of Safety and Professional Services, nor is it Revdex.com accredited, and it is uncertain if the hairdresser is even licensed.
Vicky is extremely unpersonable, rude, and displayed no business ethic or professionalism. On the phone prior to the appointment, I explained I had trimmed my hair twice at home due to the Covid pandemic and that previously I had a particular technique of layering that worked excellent for my slightly wavy natural hair. She claimed she could "do it all" and I went ahead and scheduled with her.
At the appointment after I had sat down, she indicated a lot of uncertainty as to how to cut my hair and sharply criticized three separate times that my layers were off by one inch. My hair is not that complicated and no one ever had made the types of comments and expressed so much confusion about cutting my hair as Vicky did. At one point, and in a rude tone, she asked me why I didn't go back to the previous hairdresser. That hairdresser left the area to attend a four-year college.
After being polite and patient with Vicky, I lost all confidence in her ability to proceed, and as I began to say, 'let's let this go today' she snapped at me saying, "leave...just leave!" As I was leaving she then stated, "get yourself some medication." Another hairdresser and their client across the hall witnessed Vicky's meltdown and both looked shocked.
Forty-eight hours later, I saw a licensed hairdresser who knew what to do and gave me again a great cut. She was kind, complimentary, skilled, professional throughout our interaction, and had an extremely successful business.
Vichy has no trained sense of design, technique, or professionalism and should not be around the public. There needs to be a higher standard concerning an individual simply renting a single chair studio and pretending to be a hairdresser.